×
Login
Nickname
Password
Login
X Series
U Series
Holiday Announcement
Remote control
Affiliate
Tags
Login
Register
Tags: X1S total 19 .
Media Player: Long press and scrolling not working
Long presses on X1S does nothing when wanna navigate on Zidoo, have to press the navigate button too many times, this is te...
Lorien
1 year ago
298
15
X1S - Virgin 360
Hello All, I just purchased the X1s and I can't get it to work with my Virgin 360 Box. Are they just incompatible? &...
sacm54
1 year ago
886
15
No Numeric keypad in Activity?
How can I configure an activity to show the button for the numeric keypad for my set top box (Arris/FiOS)? In device ...
andyswab
1 year ago
1064
5
Switch TV Audio Output
Hi everyone, Here is my use case... I have a Samsung TV with a Roku (HDMI1), AppleTV (HDMI2), and FireTV (HDMI4) connected....
plawlor15
1 year ago
364
3
X1S - Initial impressions
I've had the X1S for about three weeks now, coming from a Harmony Elite. Here's my initial thoughts. The build quality and ...
BoldBelvoir
1 year ago
890
4
Cannot operate the Auralic Altair g2.1 with a Sofabaton X1S
Hi, Has anyone succeeded in operating an Altair g2.1 from a Sofabaton remote (preferably X1 or X1s)? I have tried every Aur...
Archistorien
1 year ago
231
1
Feature Request...
Can Sofabaton support backup and restore all configs(devices with customized buttons/codes, activities)? This will greatly ...
tkc1212
1 year ago
475
2
Request: Add support for Wake On LAN
I've been using my X1S with my HTPC setup. One problem is I need to power on the HTPC manually. Most PC cannot be powered o...
itandy848
1 year ago
300
1
New X1S
Hello, Is there a trade-in program for X1S upgrade from X1? Cheers Chris
chrizy
1 year ago
448
2
1
2
Most Popular Articles
1.
2022.9.9, Major Update of Android APP ,HUB
2.
【Tutorial】 X1 User Guide and FAQ, Continuously Updated...
3.
How to program macros?
4.
X1 Hub Upgrade Already!
5.
What I learned about the U1 (edited)
6.
Major Advancement: X1 Hub firmware version V15 is here!
Latest Release
1.
PROBMEMS WITH X 2 REMOTE
2.
Nvidia Shield Connection
3.
Slow repat IR commands
4.
Gaining access to commands that aren’t in the database
5.
Feature request for haptic feedback on screen buttons
6.
Using X1S to access functions not found on Samsung remote
Latest comments
Dear Customer, we apologize for the inconvenience. Regarding the issue where the device does not shut down properly in the Activity: 1. Please first verify whether the device can be turned on and off normally in Device Mode. To do this, open the app, select the device, and then tap the three dots in the bottom-right corner to test the power button. 2. If the device functions normally in Device Mode but cannot be shut down in the Activity, you can click Activity > Edit > Shutdown Sequence and move the command for this device to the first line; this usually resolves the issue. 3. You can click Activity > Fix > Device Not turn off to manually fix this issue.
X 2 - Having problems (very intermitten) with startup of an Activicy, and sometimes it does not want to shut off th activities
Dear Customer, we have forwarded this issue to our technical team for review.
Dear Customer, we apologize for the inconvenience. You may want to check if the “Disconnect Unused Devices” setting is enabled on your NVIDIA device. If so, we recommend turning it off. Also, has your NVIDIA device been updated to the latest version? If not, we recommend updating it to the latest version. If the connection still drops, we suggest removing the device and pairing it again. Then test to see if it works.
Dear Customer, thank you for your feedback. I will share it with our team so we can address this issue.
My X1S is having lots of problems with the Nvidia Shield. Sometimes it misses button presses, sometimes it loses connection entirely and I need to restart the remote, and someones it doesn't turn on when I start the activity. Is there any way to fix this?