Hello, my X1 remote won't go into "Pairing mode". I tried to re-pair hub and remote via app. Instructions are to hold "back...

I programmed the remote for a customer and had everything working to their satisfaction. After a week or more of the remote...

Once in a while nothing happens when pressing a key on the remote, for example the off button. If I open the sofabaton app ...

Be handy if the X1 had a "Help" button or function (like the Harmony) or a "Re-Do", where if during an Actvity one of the d...

I’ve had the X1 remote for about a month. Today, my remote started to emit a high pitch noise that can be heard throug...

My remote is totally dead. I can't wake it up. It was charged when it died. I also tried recharging with a different cable ...

Would be great to see a feature to allow the app to back up current remote device/activity setup to allow new/replacement r...

I want to be able to launch "find X1 remote" from alexa. My idea is to create a activity called find remote and call that f...

The USB-C to USB-C cable that charges my iPad doesn’t recharge the SofaBaton X1, but another USB-A to USB-C works just fine...