first check with support if you remote is fixable under warrantly.  support said my remote is no longer under warranty...

I have an X1S.  So far everything is working quite well.  However I use activies for almost all of my setups.&nbs...

How do I fix the double clicking issue required to get each action to work that I have with my X1 remote?

Hello, Is there a trade-in program for X1S upgrade from X1? Cheers Chris

Please add other smart devices in learning like air purifier. I can do this with U2 but not in X1. The devices type are VER...

I just purchased an X1 from Amazon to replace an old Harmony remote. I was able to add my TV and AV receiver without issue....

I have a proposal for you for an enhancement. Please create a "user device database" (separate from your official device DB...

Hello there. I have the Vidéotron setup box. While I can find the remote on the database, most command won't work. Also, I ...

So I received my X1 remote about a week ago, and I've noticed that I need to press the off button every single time I want ...

Recently purchased the X1 remote/hub combo.  I've setup activities which include a Roku Ultra.  Intermittently th...