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Tags: U2 total 31 .
Limitations preventing me from buying more U2s
Hi All, I have an 8 zone, 8 device multiroom AV distribution rig and have been experimenting with remotes to control each r...
Faceman
1 year ago
714
2
Setting up a new u2
Just got my U2. Thought I would give you my take so far (previous remote - Harmony 650) I have a Philips TV, a Denon AVR, F...
Seaking4Driver
1 year ago
2086
1
U2 bluetooth issue with Samsung QN85QN90B
I have the same problem as in this post with the OK button but with a Samsung QN85QN90B. I was able to reassign Home to Hom...
YEGrolo
1 year ago
278
0
Sofabaton U2 defective?
I’ve had a Sofabaton U2 for a couple months. It’s on a system that I don’t use but maybe 3 times a week.Anway, the ‘low bat...
zamboknee
1 year ago
619
4
Hisense C1 Projector
Hello, I´ve got a Hisense C1 projector and have tried almost all bluetooth connections (e.g. Bluebooth Keyboard, Android TV...
Totti
1 year ago
469
1
No input/source command for Sony 65 X90L
I'm trying to program my U2 to work with my Sony Bravia 65 X90L connected via Bluetooth. Most everything seems to work exce...
Zachary
1 year ago
1118
3
U2 - Unable to connect to any Bluetooth devices
Following an unsuccessful firmware update to v39, the application remained at 100% for more than 40 minutes. As a result, t...
cruxh
1 year ago
942
1
U2 Remote “OK” does NOT work VIA Bluetooth to my QN65LS03BAFXZA
Hello, We have 3 Samsung Frame TV's next to each other and in order to control one by one, we connected the TVs to the remo...
NeerajSingh
1 year ago
841
1
U2 Remote “OK” does NOT work VIA Bluetooth to my QN65LS03BAFXZA
Hello, We have 3 Samsung Frame TV's next to each other and in order to control one by one, we connected the TVs to the remo...
NeerajSingh
1 year ago
493
2
Are macros limited to the configured buttons only ?
I would like to setup a macro to power on TV and select HDMI4. Pretty basic. But the Macro edit will only allow...
XJW01
1 year ago
565
5
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Latest comments
Thank you for your interest in our products. We do not have the code for this specific device in our database, but we do have a code for a similar model. Please refer to: Brand: Matrix Model: 4x2 HDML Matrix Also our remote supports infrared learning. If the similar code does not work, you can also try infrared learning.
Dear Customer. Sorry for the inconvenience. For this case. please test these buttons in the APP to see if they work properly. Please go to App--Devices--remote keys--click one button--reassign remote keys--trigger the button. If the same problem happens with the APP buttons. Please let us know the model of your device. We suspect that it is the key abnormality in the code library. We will feedback to our engineers to fix it.
Dear Customer, Thank you for reaching out to us with your inquiry. Since your issue is quite unique, it requires a more personalized approach from our technical experts. To ensure you receive the most accurate solution, we have escalated your case to our specialized technical team. They will be following up with you directly via email shortly.
The solution above if for X1. I had the same problem in my 2 year old U2 and was able to fix it, but the process is slightly different. The case is held together by 7 screws, 5 in the battery compartment and 2 under the rubber foot at the other end. Once those are removed, the two case parts can be separated using a thin plastic wedge to pop it apart at a few snap in spots along the sides. Note that there is a co-ax antenna cable attached to the back and plugged into the circuit board which must be unplugged. Next, there are screws holding the circuit board in place. It is not necessary to disconnect the display. Finally, I sprayed the sensor at the end of the scroll wheel with DeoxIT D-5 which I had on hand. Obviously the sensor is a bad component, hopefully the manufacturer has learned their lesson.
FWIW, I was able to solve this similar to the Node-red solution above, but just using a Home Assistant webhook. http://bbs.sofabaton.com:8091/post/1897
For Home Assistant I added a web hook that takes the incorrectly serialized JSON, deserializes it and forwards it. This is the yaml for the "Then Do" ``` action: remote.send_command target: entity_id: "{{ (trigger.json | from_json).entity_id }}" data: command: "{{ (trigger.json | from_json).command }}" num_repeats: 2 delay_secs: 0 hold_secs: 0 ```