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Tags: U2 total 31 .
Nvidia Shield Pro 2017 - U2 - Almost no Buttons Working
Hello, I recently got a U2 and I'm a bit disappointed that hardly any of the buttons work after the site advertises compati...
eloquent4119
2 month ago
169
5
U2 Double Click Issue
Howdy, I just recieved my Sofabaton U2 remote. I purchased a U1 about a year ago but it was so complicated I stopped...
Boomer
8 month ago
873
4
Assigning Volume to TV from Fire TV
I just received my U2. I was wondering if it is possible to assign the up and down volume as well as power button to the TV...
mig1980
1 year ago
212
2
U2 scroll wheel works intermittently
I have had a U2 for several months and find it really useful (and easy to program). However, the scroll wheel occasionally ...
Sofaspud
1 year ago
373
3
Adding other smart devices in learning like and add icons too!
Please add other smart devices in learning like air purifier. I can do this with U2 but not in X1. The devices type are VER...
tmptsmph
1 year ago
526
1
Pairing to Verizon Fios Mini
I am just wondering if it's possible to pair the U2 remote to a Verizon Fios Mini STB via bluetooth?
yankeefan1188
1 year ago
1526
11
Out of Memory error after deleting and re-adding device
My U2 was updated to the latest V41 firmware this morning and now after seeing some errors assigning macros I decided to de...
Faceman
1 year ago
244
2
Defect: Sofabaton U2 Learning method
To program a key you must press and hold the key on the original remote. For example. If I press and hold Volume Up on the ...
XJW01
1 year ago
233
3
Sofabaton U2 duplicated key press
When I press a button on the U2 it will often result in two key presses and not one. This can happen for any device a...
XJW01
1 year ago
1519
8
Sofabaton U2 Losing Config
Connect to Sofabaton U2. I see my devices. I select a device. I select Remote Keys. It shows me tha...
XJW01
1 year ago
551
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Latest comments
Thank you for your interest in our products. We do not have the code for this specific device in our database, but we do have a code for a similar model. Please refer to: Brand: Matrix Model: 4x2 HDML Matrix Also our remote supports infrared learning. If the similar code does not work, you can also try infrared learning.
Dear Customer. Sorry for the inconvenience. For this case. please test these buttons in the APP to see if they work properly. Please go to App--Devices--remote keys--click one button--reassign remote keys--trigger the button. If the same problem happens with the APP buttons. Please let us know the model of your device. We suspect that it is the key abnormality in the code library. We will feedback to our engineers to fix it.
Dear Customer, Thank you for reaching out to us with your inquiry. Since your issue is quite unique, it requires a more personalized approach from our technical experts. To ensure you receive the most accurate solution, we have escalated your case to our specialized technical team. They will be following up with you directly via email shortly.
The solution above if for X1. I had the same problem in my 2 year old U2 and was able to fix it, but the process is slightly different. The case is held together by 7 screws, 5 in the battery compartment and 2 under the rubber foot at the other end. Once those are removed, the two case parts can be separated using a thin plastic wedge to pop it apart at a few snap in spots along the sides. Note that there is a co-ax antenna cable attached to the back and plugged into the circuit board which must be unplugged. Next, there are screws holding the circuit board in place. It is not necessary to disconnect the display. Finally, I sprayed the sensor at the end of the scroll wheel with DeoxIT D-5 which I had on hand. Obviously the sensor is a bad component, hopefully the manufacturer has learned their lesson.
FWIW, I was able to solve this similar to the Node-red solution above, but just using a Home Assistant webhook. http://bbs.sofabaton.com:8091/post/1897
For Home Assistant I added a web hook that takes the incorrectly serialized JSON, deserializes it and forwards it. This is the yaml for the "Then Do" ``` action: remote.send_command target: entity_id: "{{ (trigger.json | from_json).entity_id }}" data: command: "{{ (trigger.json | from_json).command }}" num_repeats: 2 delay_secs: 0 hold_secs: 0 ```