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Tags: U1 total 11 .
Sofabaton respond is dead?
look like all the post with respond are from 2022 or early from user and Remote Owner search for assitance or solution, but...
TheRodriguez
1 year ago
480
2
Yamaha HTR-5550
Hi! Is there any way to add the Yamaha HTR-5550 Home Theatre receiver to the database? I know it's an old model, but ...
Scotty080
1 year ago
527
2
U1 OK button not working on Samsung QN55S95B
Hi, I paired my U1 on bluetooth to work as the Samsung remote for a QN55S95B. Everything seems to work except the OK button...
Gimarc99
1 year ago
585
1
Dayton Audio
Hello, I am interested if you have any interaction with Dayton Audio components? I did see a listing for Dayton TV, but it ...
vicomte
1 year ago
681
1
U1 and Apple TV 4K
Just bought the U1. Successfully set it up to control my Onn Qled TV, Samsung Soundbar and Apple TV 4K. One problem I'm hav...
Maineiac
1 year ago
1151
5
No reply
Is there a problem with the support system? I used the app to ask if 3 devices had codes for the U1, each time, the pop-up ...
Homer
1 year ago
503
0
Sofabaton Technical Support
I purchased a new Sofabaton U1 three days ago and I can safely say, trying to set-up two devices on this remote is close to...
Phoophan
1 year ago
2183
5
55 in Sharp Roku TV not working with U1
I cannot get my U1 remote to properly pair with my 55 inch Sharp Roku TV. The only buttons that are accurately working is p...
STARKNASTY
1 year ago
767
1
Unusable
First let me say that I have over 40 years as a computer scientist, so am technicaly adept and looking to replace my Logite...
Jenks
1 year ago
830
2
U1 remote and YouTube TV / stop button won't work
Hi, all. Looking for some advice... All of a sudden the "stop" button on my U1 remote has stopped working with YouTube TV. ...
SofaChris
1 year ago
766
4
1
2
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2022.9.9, Major Update of Android APP ,HUB
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What I learned about the U1 (edited)
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Latest Release
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Looking to buy, need to know if supports my hdmi matrix.
2.
U2 Double commands and slow volume
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JSON body is being quoted for virtual IP device
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Sofabaton U2
5.
Anyone having luck with Pure Theatre Projector Lift ?
6.
Not e nough keys to make a macro? Or is there a work around?
Latest comments
1 year later and still no feedback on this button? It's an important button if you want to control Google Home devices.
Thank you for your interest in our products. We do not have the code for this specific device in our database, but we do have a code for a similar model. Please refer to: Brand: Matrix Model: 4x2 HDML Matrix Also our remote supports infrared learning. If the similar code does not work, you can also try infrared learning.
Dear Customer. Sorry for the inconvenience. For this case. please test these buttons in the APP to see if they work properly. Please go to App--Devices--remote keys--click one button--reassign remote keys--trigger the button. If the same problem happens with the APP buttons. Please let us know the model of your device. We suspect that it is the key abnormality in the code library. We will feedback to our engineers to fix it.
Dear Customer, Thank you for reaching out to us with your inquiry. Since your issue is quite unique, it requires a more personalized approach from our technical experts. To ensure you receive the most accurate solution, we have escalated your case to our specialized technical team. They will be following up with you directly via email shortly.
The solution above if for X1. I had the same problem in my 2 year old U2 and was able to fix it, but the process is slightly different. The case is held together by 7 screws, 5 in the battery compartment and 2 under the rubber foot at the other end. Once those are removed, the two case parts can be separated using a thin plastic wedge to pop it apart at a few snap in spots along the sides. Note that there is a co-ax antenna cable attached to the back and plugged into the circuit board which must be unplugged. Next, there are screws holding the circuit board in place. It is not necessary to disconnect the display. Finally, I sprayed the sensor at the end of the scroll wheel with DeoxIT D-5 which I had on hand. Obviously the sensor is a bad component, hopefully the manufacturer has learned their lesson.
FWIW, I was able to solve this similar to the Node-red solution above, but just using a Home Assistant webhook. http://bbs.sofabaton.com:8091/post/1897