×
Login
Nickname
Password
Login
X Series
U Series
Holiday Announcement
Remote control
Affiliate
Tags
Login
Register
Tags: U1 total 11 .
Sofabaton respond is dead?
look like all the post with respond are from 2022 or early from user and Remote Owner search for assitance or solution, but...
TheRodriguez
1 year ago
622
2
Yamaha HTR-5550
Hi! Is there any way to add the Yamaha HTR-5550 Home Theatre receiver to the database? I know it's an old model, but ...
Scotty080
1 year ago
672
2
U1 OK button not working on Samsung QN55S95B
Hi, I paired my U1 on bluetooth to work as the Samsung remote for a QN55S95B. Everything seems to work except the OK button...
Gimarc99
1 year ago
784
1
Dayton Audio
Hello, I am interested if you have any interaction with Dayton Audio components? I did see a listing for Dayton TV, but it ...
vicomte
1 year ago
776
1
U1 and Apple TV 4K
Just bought the U1. Successfully set it up to control my Onn Qled TV, Samsung Soundbar and Apple TV 4K. One problem I'm hav...
Maineiac
1 year ago
1326
5
No reply
Is there a problem with the support system? I used the app to ask if 3 devices had codes for the U1, each time, the pop-up ...
Homer
1 year ago
570
0
Sofabaton Technical Support
I purchased a new Sofabaton U1 three days ago and I can safely say, trying to set-up two devices on this remote is close to...
Phoophan
1 year ago
2571
5
55 in Sharp Roku TV not working with U1
I cannot get my U1 remote to properly pair with my 55 inch Sharp Roku TV. The only buttons that are accurately working is p...
STARKNASTY
1 year ago
918
1
Unusable
First let me say that I have over 40 years as a computer scientist, so am technicaly adept and looking to replace my Logite...
Jenks
1 year ago
935
2
U1 remote and YouTube TV / stop button won't work
Hi, all. Looking for some advice... All of a sudden the "stop" button on my U1 remote has stopped working with YouTube TV. ...
SofaChris
1 year ago
951
4
1
2
Most Popular Articles
1.
2022.9.9, Major Update of Android APP ,HUB
2.
【Tutorial】 X1 User Guide and FAQ, Continuously Updated...
3.
How to program macros?
4.
X1 Hub Upgrade Already!
5.
What I learned about the U1 (edited)
6.
Major Advancement: X1 Hub firmware version V15 is here!
Latest Release
1.
PROBMEMS WITH X 2 REMOTE
2.
Nvidia Shield Connection
3.
Slow repat IR commands
4.
Gaining access to commands that aren’t in the database
5.
Feature request for haptic feedback on screen buttons
6.
Using X1S to access functions not found on Samsung remote
Latest comments
Dear Customer, we apologize for the inconvenience. Regarding the issue where the device does not shut down properly in the Activity: 1. Please first verify whether the device can be turned on and off normally in Device Mode. To do this, open the app, select the device, and then tap the three dots in the bottom-right corner to test the power button. 2. If the device functions normally in Device Mode but cannot be shut down in the Activity, you can click Activity > Edit > Shutdown Sequence and move the command for this device to the first line; this usually resolves the issue. 3. You can click Activity > Fix > Device Not turn off to manually fix this issue.
X 2 - Having problems (very intermitten) with startup of an Activicy, and sometimes it does not want to shut off th activities
Dear Customer, we have forwarded this issue to our technical team for review.
Dear Customer, we apologize for the inconvenience. You may want to check if the “Disconnect Unused Devices” setting is enabled on your NVIDIA device. If so, we recommend turning it off. Also, has your NVIDIA device been updated to the latest version? If not, we recommend updating it to the latest version. If the connection still drops, we suggest removing the device and pairing it again. Then test to see if it works.
Dear Customer, thank you for your feedback. I will share it with our team so we can address this issue.
My X1S is having lots of problems with the Nvidia Shield. Sometimes it misses button presses, sometimes it loses connection entirely and I need to restart the remote, and someones it doesn't turn on when I start the activity. Is there any way to fix this?