×
Login
Nickname
Password
Login
X Series
U Series
Holiday Announcement
Remote control
Affiliate
Tags
Login
Register
Tags: Stuck on syncing total 1 .
X1 frozen on “Syncing 0%” screen. Remote unresponsive. Reset??
My X1 remote is frozen! Setting up this remote has been a challenge! After adding all my devices and activities, the remote...
HDMIRob
1 year ago
2772
5
1
Most Popular Articles
1.
2022.9.9, Major Update of Android APP ,HUB
2.
【Tutorial】 X1 User Guide and FAQ, Continuously Updated...
3.
How to program macros?
4.
X1 Hub Upgrade Already!
5.
What I learned about the U1 (edited)
6.
Major Advancement: X1 Hub firmware version V15 is here!
Latest Release
1.
X2 Hub firmware 6
2.
Macros for OTA channels
3.
New Repair Feature
4.
Samsung frame tv, Bluetooth ?
5.
Feature Request
6.
Non-Activity device keeps getting powered on!
Latest comments
Dear Customer, If you do not want your device to turn off when switching activities, you can tap Device > Edit > Idle Behavior > Stay on when switching activities.
Dear Customer, Your device has been added to our code library. You can search by brand and model to download the code. Brand: Hewlett Packard Model: Omen X 65
With the latest update you can now change 0.5 seconds to 0.0 seconds, this will solve your problem.
What kind of receiver do you use. My satellite receiver can receive commands over the ip network. There i can send the direct channel information… You should check if your TV can do that as well.
Any improvement to this now in 2026?
Dear Customer, thank you for your feedback. After turning off the device via the remote control, the Fix button becomes unresponsive. We will escalate this issue to our team to evaluate whether it can be addressed in a future update. In the meantime, you can manually perform the fix through the app.