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Tags: Sony TV total 3 .
Song TV will not turn off XBR-H900
I just set up this yesterday and all my activities work fine except for Apple TV. That particular activity does great...
kelfern31405
1 year ago
784
1
Sony XR-77A80K not available on devices to be added
I puchased the U1 model this week to replace my Harmony Remote and it has been a nightmare trying to add devices and settin...
mhabbal
1 year ago
714
1
Apple TV volume control?
I have a Sony tv and Apple TV. Normally, I can use the Apple TV remote to control the tv volume. How do I do this with sofa...
Dave3rd
1 year ago
874
3
1
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Latest comments
Dear Customer, we apologize for the inconvenience. Regarding the issue where the device does not shut down properly in the Activity: 1. Please first verify whether the device can be turned on and off normally in Device Mode. To do this, open the app, select the device, and then tap the three dots in the bottom-right corner to test the power button. 2. If the device functions normally in Device Mode but cannot be shut down in the Activity, you can click Activity > Edit > Shutdown Sequence and move the command for this device to the first line; this usually resolves the issue. 3. You can click Activity > Fix > Device Not turn off to manually fix this issue.
X 2 - Having problems (very intermitten) with startup of an Activicy, and sometimes it does not want to shut off th activities
Dear Customer, we have forwarded this issue to our technical team for review.
Dear Customer, we apologize for the inconvenience. You may want to check if the “Disconnect Unused Devices” setting is enabled on your NVIDIA device. If so, we recommend turning it off. Also, has your NVIDIA device been updated to the latest version? If not, we recommend updating it to the latest version. If the connection still drops, we suggest removing the device and pairing it again. Then test to see if it works.
Dear Customer, thank you for your feedback. I will share it with our team so we can address this issue.
My X1S is having lots of problems with the Nvidia Shield. Sometimes it misses button presses, sometimes it loses connection entirely and I need to restart the remote, and someones it doesn't turn on when I start the activity. Is there any way to fix this?