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Tags: Rf remote bug total 1 .
Remote lost connection to hub
Had a couple of occasions that remote doesn't start an activity but after some time displays a message "Lost hub" Starting ...
trosenda
1 year ago
686
8
1
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Latest comments
Dear Customer, I am sorry for the late reply. We sent this device back to our engineers to check. We are sorry that our engineers are unable to add the long press function at this time. We have escalated to our R&D team to assess the feasibility. Considering if we will add the long press feature in a future update.
Same here... Cannot pair the remote with the hub. Pairing with the two upper buttons doesn't work. No reaction on the remote. That's one of the courses why I put my X1 back into the box some months ago and didn't use it and more. Today I tried again, resetted Hub and implemented it again. But still no chance to get the remote connected/paired to the Hub. For me it's not usable and will find a new home in the trashcan I think.
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It is a Zidoo Z9X. My research showed there are quite a few posts from people complaining that this is not working. So it would be great if this finally gets fixed.
May we know the model number of your Zidoo? Let's share this with our engineers to check the buttons
Ah ok yes that is something different. There are some other posts regarding zidoo with the exact same issue so it must be an issue with the coding for zidoo. So Sofabaton should be able to fix it certainly if they manage to navigate continuously through lists on other devices.
