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Dish Remote Issue
Added Dish Remote to U! but cannot figure how to return to viewing once I press GUIDE. The problem might be that the dish h...
rdchauncey
U Series
1 year ago
1140
1
Supported remote controlled HDMI switches
I'm tired of sequencing my different TVs different for sources. I want to use the same IR remote HDMI switch on all m...
lmpsr
X Series
1 year ago
3959
4
U1 learn from original remote not working
I've had the U1 for about a week to replace my dying Harmony 650. With videos I've figured out how to program most of...
bobcats
U Series
1 year ago
1278
2
Ridiculous
How is it so difficult for you guys to onahvr an app that can't find a device to add simply? Take an xbox. If you don't put...
tslewis
X Series
1 year ago
463
1
Marantz ZS5300
Could you please add Marantz ZS5300 codes to the database?
PetreB
U Series
1 year ago
460
1
Apple TV macro
Is there a way to set a macro to go to Netflix or other specific apps on Apple TV?
mattg
X Series
1 year ago
826
2
How do I create an account?
On opening the app I only get the option to login. There is no "Create Account" or Register option. If the first step...
Jimmy
U Series
1 year ago
521
1
X1 remote stopped working.
X1 remote shut off. Thought the battery died but wouldn't charge. The hub is still working but not the remote.
Andrewkipila
X Series
1 year ago
942
3
NOT TECH SAVVY! S.O.S
Hello! We currently have a home theater system made up of, Sony TV, Marantz avr, Nuvo, Heos box, Binary HDMI box, Di...
Shep93
X Series
1 year ago
671
1
Copy Between Remotes
If I have 2 U1 remotes, can I copy directly from one to the other or do i have to set the each up indivually?
rdchauncey
U Series
1 year ago
2049
4
1
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Most Popular Articles
1.
2022.9.9, Major Update of Android APP ,HUB
2.
【Tutorial】 X1 User Guide and FAQ, Continuously Updated...
3.
How to program macros?
4.
X1 Hub Upgrade Already!
5.
What I learned about the U1 (edited)
6.
Major Advancement: X1 Hub firmware version V15 is here!
Latest Release
1.
Alexa and Sofabaton Skill linked but not working with X2
2.
Directional keys on U3 erratic
3.
No option to hide devices on U3
4.
Firmware of remote
5.
U3 keeps freezing / reboots
6.
Amazon Ember
Latest comments
Please refer to this article: https://www.sofabaton.com/faq/how-to-use-alexa/
Did you add the Shield from our IR library or pair the remote via Bluetooth? Bluetooth is the recommended way.
It would be nice to have this feature on the X2 as well, or some kind of way to separate or group devices or actions. For example, by topic.
Sorry for the inconvenience! U3 does not currently support the function of hiding devices. We have already forwarded your request to our R&D department, and this feature will be added in a future update.
good luck, my old x1s reboots randomly every 2 weeks and good luck trying to catch it on camera, it's completely impossible to film it since it lasts 5 seconds and there is no way to pre-empt it.
Sorry, the video is necessary for a possible replacement process if you have a defect unit.