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  • X1 high pitch noise

    I’ve had the X1 remote for about a month. Today, my remote started to emit a high pitch noise that can be heard throug...
    • ghood1975
    • X1
    • 1 year ago
    • 588
    • 1
  • Bose 900 Soundbar Power Setting

    I'm using a Bose 900 Soundbar that powered up and off thru the TV CEC connection. What Sofabaton power setting should I use...
    • Rgldbrg
    • X1
    • 1 year ago
    • 745
    • 4
  • Xbox One not working with X1

    I have an Xbox One (1520/1540 models) and an X1 remote.  I have tried every possible combination of entering Microsoft...
    • hopfenspirger
    • X1
    • 1 year ago
    • 1293
    • 3
  • light control

    I have a theater room and would like to control my lights currently on a switch. Is there a compatable bluetooth or wifi sw...
    • Flyinglow
    • X1
    • 1 year ago
    • 865
    • 2
  • APP VER. 327 IS OUT

    what does it do
    • fuzzy1
    • X1
    • 1 year ago
    • 804
    • 3
  • Bluetooth Remote

    How to pair a Verizon Fios TV one remote with bluetooth to sofaboton X1
    • Ed212
    • X1
    • 1 year ago
    • 679
    • 1
  • Import Alexa routines to remote

    Hi guys,  just wanted to run a quick question by you with regards to Alexa, is there any feasability of importing alex...
    • starmanrf2908
    • X1
    • 1 year ago
    • 791
    • 2
  • Comfort Aire window unit

    I tried learning the command from my original window units remote to this X1 it does not effect the window unit itself! Bef...
    • Bloodfallen
    • X1
    • 1 year ago
    • 346
    • 1
  • Add hardware Denon HEOS AVR

    Hi!Would you mind add DENON HEOS AVR to supported hardware?
    • tolik
    • X1
    • 1 year ago
    • 556
    • 1
  • Can't connect the x1-remote to anything

    In the early year my hub and the x1 remote worked for a couple days quite well. Since a firmware-update I'm not able to do ...
    • mdressler
    • X1
    • 1 year ago
    • 861
    • 2
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Latest comments

  • Dear customer, we apologize for the inconvenience. Is there any obstruction between your Denon AVR-S960H and the hub? Because the X series signals are all transmitted from the hub. The remote control itself does not have infrared signals. Therefore, there needs to be a direct line of sight between the hub and the device. If there is an obstruction between your hub and Denon AVR-S960H, you need to use an IR blaster. Please press the buttons on the original remotes of the Denon AVR-S960H and check if any lights flash on the surface of your Denon. Then plug the IR blasters into the back of our hub and attach the heads of the IR blasters to this area.
  • Yes, thank you for your suggestion. I will share it with our team to assess its feasibility and consider whether to add this feature in future updates.
  • Is this something you would consider adding in the future? I'm sure its a common issue.
  • How did the IR accessory from Verizon work out?
  • How did the Verizon IR adaptor work out?
  • I solved quite simple. I use the IR command to the Xiaomi TV (still works with IR - found it in the DB) and assign it to the TV button (Macro). Also reprogramme the power button. At end I hide the IR remote to not appear on the menu of the command. All works fine (just to remmember the power is IR, and must be at sight of the TV ... all other buttons are BT (you can only program the TV button to IR and left the power in BT if you want BT and IR). Hope it helps
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