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Marantz ZS5300
Could you please add Marantz ZS5300 codes to the database?
PetreB
U1
1 year ago
386
1
Apple TV macro
Is there a way to set a macro to go to Netflix or other specific apps on Apple TV?
mattg
X1
1 year ago
635
1
How do I create an account?
On opening the app I only get the option to login. There is no "Create Account" or Register option. If the first step...
Jimmy
U1
1 year ago
476
1
X1 remote stopped working.
X1 remote shut off. Thought the battery died but wouldn't charge. The hub is still working but not the remote.
Andrewkipila
X1
1 year ago
884
3
NOT TECH SAVVY! S.O.S
Hello! We currently have a home theater system made up of, Sony TV, Marantz avr, Nuvo, Heos box, Binary HDMI box, Di...
Shep93
X1
1 year ago
557
1
Copy Between Remotes
If I have 2 U1 remotes, can I copy directly from one to the other or do i have to set the each up indivually?
rdchauncey
U1
1 year ago
1555
4
Can't program key
Hi! I'm trying to teach my Sofabaton X1 to use the "Last" button from my FiOS/Arris Cable Box remote. In the app, I reach t...
jessewmurphy
X1
1 year ago
754
1
Help with X1 setup in a multi-room setup
Hi all, Need some advice. I have my amp, cable boxes and ps4 in a room with the X1 hub. In another ...
Nate_
X1
1 year ago
684
2
Switching Activities Powers Off Devices
I have set up all my devices and activities on my X1 remote and have everything working just the way I like. I have noticed...
tsupernova
X1
1 year ago
1915
7
Panasonic TH50PZ800
Hello, Can you please add the Panasonic TH50PZ800 television? Also, how would you add a PS4? Thanks.
Nate_
X1
1 year ago
271
1
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Latest comments
Dear Customer, Thank you for contacting us. We are sorry that we do not support XGIMI Horizon 20. you can add it via Bluetooth. But please note that there is no power on button when adding via Bluetooth. But after manually turning on the device, the other buttons will work.
Dear customer, thank you for contacting us.X1 does not support RF, X1S and X2 support RF315 and RF433. The function of long press and short press can only be set in Activity mode.
Dear customer, I apologize for the inconvenience. When you mentioned the extern IR sensor, do you mean the included IR blaster, or the IR signal from the hub itself? If it's the IR blaster, you can observe if the indicator light of the IR blaster blinks red when you press the buttons of the remote control. If it doesn't blink red, it could be a bad IR blaster. If it's the IR signal from the hub itself. Please observe if the indicator light of the hub still blinks green when you press the buttons of the remote control. Thank you!
Dear Customer, Thank you for contacting us. Have you replaced your battery? If it has been replaced, the remote still won't turn on. Please take a video and share it to our email. Also, please include your Amazon order number and shipping address. We will upgrade your order to our sales team. service@sofabaton.com
I just received by U2 command today and experienced the same slow volume issue with my Denon AVR-2311. I fixed this by modifying the volume up and down keys using the "learn from original remote" option. It now has the same response as the original volume buttons, slow when shortly pressed and fast when continuously pressed.
PS. it is a brand new U2 remote, and it has the latest firmware.