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Looking to do a review on tiktok
I am looking to do a review for Sofabaton on TikTok. Will you be able to send me one for a review?
Jawalkia
X1
1 year ago
551
1
would like an update on my request- might need to return
I am getting frustrated at the lack of updates)response for my request. I would like to see how to make this remote compati...
angleize
U1
1 year ago
742
1
LoveSac Stealth Tech
Hello, I'm looking to find the make/model in the remote for the LoveSac Stealth Tech remote. I am not able to figure this o...
pitt941
X1
1 year ago
994
7
Denon X2500H special buttons not working
The Special buttons (color buttons Red, Blue, Green & Yellow) for Denon AVR X2500H do not work on both the remote and t...
sanju15
X1
1 year ago
506
1
Please add Dish network model eshopper3
Dish network hopper3 doesn't work well and it won't learn any ir commands. Thanks
fuzzy1
X1
1 year ago
889
4
Creating and editing Activities
I am trying to create a set of activity scripts. All I want is to turn on/off the devices needed to control FiOS, Ruk...
underberg
X1
1 year ago
2102
1
X1
What smart devices are compatible with the X1? I know Phillips Hue is I have Geeni smart lights
chrissy
X1
1 year ago
346
1
I need major support
I'm an IT hobbyist with decent knowledge. I bought the X1 to replace my Harmony remote and spent about 10 hours trying to s...
douglasfrazier
X1
1 year ago
765
4
My X1 won't control the volume on my LG TV
It controls all other functions, but the volume up/down do not work. Has anyone seen this before? Any idea how ...
etawful
X1
1 year ago
744
2
Bricked X1 remote
What's the status for bricked X1 remotes after firmware update?
infredible
X1
1 year ago
833
2
1
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Most Popular Articles
1.
2022.9.9, Major Update of Android APP ,HUB
2.
【Tutorial】 X1 User Guide and FAQ, Continuously Updated...
3.
X1 Hub Upgrade Already!
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How to program macros?
5.
What I learned about the U1 (edited)
6.
Major Advancement: X1 Hub firmware version V15 is here!
Latest Release
1.
XGIMI Horizon 20
2.
X1 RF and X2 questions.
3.
problems with extern IR sensor
4.
U2 screen dead
5.
sofabaton x2 is selling for $400 on amazon
6.
X1S "HELP" button
Latest comments
Dear Customer, Thank you for contacting us. We are sorry that we do not support XGIMI Horizon 20. you can add it via Bluetooth. But please note that there is no power on button when adding via Bluetooth. But after manually turning on the device, the other buttons will work.
Dear customer, thank you for contacting us.X1 does not support RF, X1S and X2 support RF315 and RF433. The function of long press and short press can only be set in Activity mode.
Dear customer, I apologize for the inconvenience. When you mentioned the extern IR sensor, do you mean the included IR blaster, or the IR signal from the hub itself? If it's the IR blaster, you can observe if the indicator light of the IR blaster blinks red when you press the buttons of the remote control. If it doesn't blink red, it could be a bad IR blaster. If it's the IR signal from the hub itself. Please observe if the indicator light of the hub still blinks green when you press the buttons of the remote control. Thank you!
Dear Customer, Thank you for contacting us. Have you replaced your battery? If it has been replaced, the remote still won't turn on. Please take a video and share it to our email. Also, please include your Amazon order number and shipping address. We will upgrade your order to our sales team. service@sofabaton.com
I just received by U2 command today and experienced the same slow volume issue with my Denon AVR-2311. I fixed this by modifying the volume up and down keys using the "learn from original remote" option. It now has the same response as the original volume buttons, slow when shortly pressed and fast when continuously pressed.
PS. it is a brand new U2 remote, and it has the latest firmware.