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  • Latest hub firmware give rise to issues.

    I managed to update my X1 Hub firmware to v12. However I cannot update my remote firmware from v9 to v11. In addition I not...
    • cohortcw
    • X1
    • 1 year ago
    • 835
    • 3
  • x1 won't pair with my receiver

    Can't get x1 to pair with my Yamaha RX-V363. Can someone add to database and let me know
    • starling
    • X1
    • 1 year ago
    • 438
    • 2
  • ROKU IR control

    I have two Rokus, and I can control them both with the Roku IR remote, and with X1 when set up as wifi. But neither X1 will...
    • lmpsr
    • X1
    • 1 year ago
    • 626
    • 1
  • Samsung Frame TV won't accept commands

    Hi there, I'm having some trouble with my new Sofabaton X1. I was able to add my Samsung Frame TV (QN55LS03BAFXZA) through ...
    • dtdpokey
    • Remote control
    • 1 year ago
    • 991
    • 3
  • DIRECTV codes incorrect

    Not all of them, just some.  For example, I use skip instead of ff.  So, I reassigned << and >> to sk...
    • mikeytax
    • X1
    • 1 year ago
    • 464
    • 1
  • Bluetooth pairing requirements

    The Sofabaton X1 seems to work fine with any device that does not require a pairing code or any other special treatment. Ho...
    • krank
    • X1
    • 1 year ago
    • 1766
    • 2
  • What's the word on Google home?

    What's taken so long for x1 to work with Google home?
    • Doomcky
    • X1
    • 1 year ago
    • 1226
    • 5
  • X1 with Fire TV Stick

    My Sofabaton X1 works perfect with my new Fire TV Stick 4K Max..., but i dont understand why are not Netflix, Disney +, Pri...
    • tonybol
    • X1
    • 1 year ago
    • 1704
    • 2
  • X1 remote dead on arrival

    I received an x1 sofabaton hub and remote as a gift. It was bought from amazon.com in the US and Given to me in the Netherl...
    • EM777
    • Remote control
    • 1 year ago
    • 728
    • 5
  • Problems with Dune HD - Real Vision 4K Player

    Hi Guys, I do have problems configuring the Dune HD - Real Vision 4K PLayer. The device powers on with IR and then works vi...
    • CptAhab
    • X1
    • 1 year ago
    • 615
    • 1
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Latest comments

  • Dear customer, we apologize for the inconvenience. Is there any obstruction between your Denon AVR-S960H and the hub? Because the X series signals are all transmitted from the hub. The remote control itself does not have infrared signals. Therefore, there needs to be a direct line of sight between the hub and the device. If there is an obstruction between your hub and Denon AVR-S960H, you need to use an IR blaster. Please press the buttons on the original remotes of the Denon AVR-S960H and check if any lights flash on the surface of your Denon. Then plug the IR blasters into the back of our hub and attach the heads of the IR blasters to this area.
  • Yes, thank you for your suggestion. I will share it with our team to assess its feasibility and consider whether to add this feature in future updates.
  • Is this something you would consider adding in the future? I'm sure its a common issue.
  • How did the IR accessory from Verizon work out?
  • How did the Verizon IR adaptor work out?
  • I solved quite simple. I use the IR command to the Xiaomi TV (still works with IR - found it in the DB) and assign it to the TV button (Macro). Also reprogramme the power button. At end I hide the IR remote to not appear on the menu of the command. All works fine (just to remmember the power is IR, and must be at sight of the TV ... all other buttons are BT (you can only program the TV button to IR and left the power in BT if you want BT and IR). Hope it helps
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