X1 remote will not pair, says it has no devices or activities. App works fine, just can't get remote to pair.  Have tr...

2nd post, prior to my current issue with the x1 remote being dead, every day the hub would be non responsive to the x1 remo...

I ve tried charging the device with different chargers, but the remote is just DOA. how do I get it restated and charged? &...

I have just bought an X1 and am having the exact same problem as others on this forum, I have tried both the STR-DN1080 and...

Hi, we have a sofabaton x1 and hub. Updated both to current version (9 remote and 13 x1 hub) TV does not power on or off wi...

Is there a way to assign a button on the X1 to do something outside of an activity or device? I have an IR signal that turn...

I would love to add the Vodafone GigaTV 4K Box to my SofaBaton X1. Please add it to the database.   Thanks

I set up my sofabaton remote and app in January and paired it with Alexa. It worked fine for about 2 months. The TV turned ...

Hi, I paired my U1 on bluetooth to work as the Samsung remote for a QN55S95B. Everything seems to work except the OK button...

After about 3 months of usage, the X1 remote is dead. I can still operate the hub using the app on my phone, but the remote...