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Need to press twice buttons/key for functions to work.
This issue has been around for some time: need to press key "twice" for functions (one to wake up and another for the funct...
Marcelo
X1
1 year ago
667
2
X1 and Shield TV sync issues
Hello. I recently acquired the Sofabatton X1 and updated the hub to v13 and remote to v11. Every now and then remote stops ...
omericosun
X1
1 year ago
392
1
Ferrisa Switcher Splitter
I just got my X1 yesterday and I'm still setting it up. I looked for "Ferrisa 8K 4x2 HDMI Matrix 4 in 2 Out HDMI 2.1 Matrix...
johnnyiv
X1
1 year ago
359
2
CHANNEL button does not work when connected to the Android TV
The CHANNEL_UP (166) and CHANNEL_DOWN (167) buttons are not entered when connected to the Android TV OS via Bluetooth.On th...
thsdlswo
U1
1 year ago
361
0
Setup Difficulty
My devices appear to be funtioning properly. However, I can get the X1 remote to only perform the ON/OFF function. &n...
sobrien2410
X1
1 year ago
297
2
U1 macro : commands from FireTV Bluetooth device
Is it possible to include macro commands from bluetooth-firetv remote? Is so, details, pls? thnx
OLDTECHY
U1
1 year ago
459
1
Can I upload codes?
I just got my X1 today and I'm hopeful. Some codes don't work. I have hexadecimal discrete codes that don't exist on the or...
johnnyiv
X1
1 year ago
334
5
Sofabaton X1 remote will Not pair with Hub
X1 remote will not pair, says it has no devices or activities. App works fine, just can't get remote to pair. Have tr...
rbhall1983
X1
1 year ago
551
5
hub / X1 non responsive
2nd post, prior to my current issue with the x1 remote being dead, every day the hub would be non responsive to the x1 remo...
dennisrygo
X1
1 year ago
358
1
x1 remote dead
I ve tried charging the device with different chargers, but the remote is just DOA. how do I get it restated and charged? &...
dennisrygo
X1
1 year ago
383
2
1
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Virgin media box dose not work and will not work
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Latest comments
Thank you for contacting us. If your new remote and old remote are both X1S ,you can backup the data of the old remote and import it to the new remote. kindly go to our app:me--settings-back up and do the rest and if all devices are added and activities work well; please do the data backup and note all data is stored under your account of Sofabaton in the cloud and you can import all datas to the new remote if you keep using the same account of Sofabaton.
Thank you for sharing this useful article with us! Your solution is very detailed and I'm sure it will be of great help to users experiencing similar problems. Regarding the warranty issue you mentioned, we are sorry to hear that your remote is not covered by warranty. If you have any other questions or need official support in the future, please feel free to contact our customer service team and we will be happy to assist you. Thank you again for your contribution and we look forward to hearing from you as you continue to share more great content!
Thanks for contacting us, the X1S now has a backup feature. If your new remote and old remote are both X1S, you can backup the data of the old remote and import it to the new remote.X1 does not support data backup at this time.
Thanks for contacting us, we have some codes for virgin media box in our IR code library, if any of the buttons don't work, let us know the model of your box and we'll check the codes
http://bbs.sofabaton.com:8091/post/1872
http://bbs.sofabaton.com:8091/post/1872