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  • Screen cracked

    I have contacted them via email 6 times with not a single response.  Are they out of business? I've never had such awf...
    • scholewa
    • X Series
    • 1 year ago
    • 318
    • 2
  • Can the x1 control two devices at once?

    I want to control the volume of my Sony receiver and change channels...etc of my DIRECTV box WITHOUT having to switch from ...
    • pennywisederry
    • X Series
    • 1 year ago
    • 302
    • 2
  • Soundbar

    I have a U2. Is it possible to use the volume buttons for my soundbar whilst in any mode eg Bluray? 
    • scargman
    • Remote control
    • 1 year ago
    • 400
    • 1
  • receiver issue

    It seems I can't get my remote to learn the Yamaha 2080 receiver. I can't change inputs or volume I have only a power off f...
    • Samurai
    • U Series
    • 1 year ago
    • 343
    • 2
  • U2 - Unable to connect to any Bluetooth devices

    Following an unsuccessful firmware update to v39, the application remained at 100% for more than 40 minutes. As a result, t...
    • cruxh
    • Remote control
    • 1 year ago
    • 1312
    • 1
  • Awful service. Multiple emails and no response

    Screen is cracked. Sent 3 emails and no response for close to a week. No customer service telephone number. Not a legitimat...
    • scholewa
    • X Series
    • 1 year ago
    • 432
    • 5
  • Remote goes back to main menu while charging

    When an activity is active and you start charging,  the remote goes back to the main menu when the screen goes in stan...
    • sonar
    • X Series
    • 1 year ago
    • 449
    • 6
  • double clicks on Samsung TV

    Hi I've learned the Samsung remote for my UE65TU7020KXXU. I have a problem that whenever I press the right or left arr...
    • jearley
    • U Series
    • 1 year ago
    • 506
    • 3
  • Configure Amazon Fire Cube on X1

    Hi, Setting up Devices I didn't see Amazon Fire Cube on the X1.    Do I have to do this manually or does one of t...
    • Kljman
    • X Series
    • 1 year ago
    • 464
    • 2
  • X1 - Can not control Directv HR44-500 set top box

    I can find the HR44-500 STB in the devices menu but none of the commands work to control the STB.  I set the Directv b...
    • RicardoD
    • X Series
    • 1 year ago
    • 500
    • 1
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Latest comments

  • Adding this advice would be so great!
  • It is very,very sad that i can not transfer codes from Sofabaton U2 to another remote control.Please do something.
  • Any updates on these? When you reply to users that you'll investigate/escalate and you indeed do so, can you post an update? Even if the answer is negative this is better than no answer at all. Needless to say that it would be really nice to have a status of such requests if they are still on the table, or dropped.
  • None of the proposed solutions work. Wiim's streamers are one of the most popular on the market. Can't you just talk to the manufacturer rather than letting users find workarounds???
  • Try using it in IR mode or a mix. There are codes for the Mini in the database and the remotes look the same.
  • Dear Customer, thank you for sharing. You can usually pair devices using the Fire TV code.
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