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Cannot add any devices
I have a new X1 that I have not setup yet. I can get the X1 hub (firmware v15) to connect to the internet and it is s...
malathion
X1
1 year ago
242
2
Sofabaton respond is dead?
look like all the post with respond are from 2022 or early from user and Remote Owner search for assitance or solution, but...
TheRodriguez
U1
1 year ago
430
2
Can't download the database to the app.
Missing info in sofabaton database (iOS 16,6, sofabaton app ver. 3.3.4 / fireware 33/ batch 20190404
bestfil
U1
1 year ago
278
3
Android app unable to add devices
Got a new device (appletv) and trying to use app to add it... when picking "add device" via plus icon it doesn't matter if ...
Gizmo
X1
1 year ago
309
10
DirecTV Gemini air
Hello, My apologies if this has not been posted but I'm trying to get my remote to program to the DirecTv gemini Air...
danielthefireman
X1
1 year ago
228
0
Can the Sofabaton mimic the roku press and hold command?
As others have noted The Spectrum app requires a press and hold of the OK button for channel filters. I purchased the Sofab...
Boughman
X1
1 year ago
261
2
turning off
how can i turn off everything all at once, when i leaving. is there something that i have to do, to have a one botton...
PanamaTee
X1
1 year ago
182
0
User Codebase Additions
For many years I have been working with JP1 remotes, and have programmed many devices into my Kameleon UTC 8060, recently d...
johno342
X1
1 year ago
375
1
X1 Dishnetwork Joey 3
Hello Support, Here is my strange problem. Products: Sony TV and Dish Joey Activity: watch dishnetwork. Problem...
fosterctan
X1
1 year ago
273
1
New user experiences
Hey...as name sugests - newuser! Generally bought to fix hdmi handshake issue with denon avr which results in a black scree...
X1User
X1
1 year ago
308
1
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Latest comments
A reddit user u/InaudibleDirge found the solution, instead of using "other Bluetooth devices you should set it to " NexiGo Aurora Pro", the ok button works and the other buttons are unaffected (some tinkering needed)
I could be misunderstanding “Cannot pair the remote with the hub. Pairing with the two upper buttons doesn't work” but you don't pair the remote with the hub using the remote you use the app. If I have misunderstood can you explain what the two upper buttons are not doing. Also this thread is about the words “Hub Lost” appearing on the remote screen, are you getting this?
Dear Customer, I am sorry for the late reply. We sent this device back to our engineers to check. We are sorry that our engineers are unable to add the long press function at this time. We have escalated to our R&D team to assess the feasibility. Considering if we will add the long press feature in a future update.
Same here... Cannot pair the remote with the hub. Pairing with the two upper buttons doesn't work. No reaction on the remote. That's one of the courses why I put my X1 back into the box some months ago and didn't use it and more. Today I tried again, resetted Hub and implemented it again. But still no chance to get the remote connected/paired to the Hub. For me it's not usable and will find a new home in the trashcan I think.
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It is a Zidoo Z9X. My research showed there are quite a few posts from people complaining that this is not working. So it would be great if this finally gets fixed.