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X1 is unreliable- ready to return it
Roku is the latest ultra model. Model 4802R. It is hardwired to the network. It is not on WiFi. Control of the Roku using t...
BoilerJay
X1
1 year ago
429
1
LG Will not turn off
I have a macro that turns on my LG TV, Onkyo Amp and Fire Stick as follows: Macro for power key: Onkyo Power On 1.0 second ...
HerbS
U1
1 year ago
415
2
U2 will not pair with DirectTV
New U2 will not learn from DirectTV Gemini Air or recognize/pair P21KW-500 dongle. Please fix issues so DirectTV user...
The_Dude
U1
1 year ago
412
1
Purchase IR blasters
Hi Sofabaton team I have emailed service@sofabaton.com and have not had a reply yet (13 days) Is support best via...
eyegofast
X1
1 year ago
541
7
Please upgrade u1 firmware
Please upgrade u1 firmware, some of my buttons aren't working on any device.
mattmayatt
U1
1 year ago
381
1
samsung tv
the codebase for the samsung UN60H6203AF does not work at all - my actual model number is UN60H6203AFXZA (XZA at the end).&...
wrparis
X1
1 year ago
287
0
Chromecast Mic with U2 remote
Hi there, I recently bought a sofabaton u2 and I'm wondering how to get the mic option working with my chromcast sea...
jhumphreys
Remote control
1 year ago
461
0
Formovie Projector: Powers off, but not on
Everything on my Formovie Projector is working, with the exception of being able to turn the porjector on with my X1. ...
waltgrace
X1
1 year ago
854
3
Hub connection - constantly losing communication
App cannot and will not, no matter what I do, maintain contact with the hub. I have created a separate 2.4 GHz network, rem...
jaycurn
X1
1 year ago
244
2
X1 remote have to repeat key presses
I have two X1 remotes and hubs and they have the same issue. When I command inputs with the remote to an Apple TV or ...
BoilerJay
X1
1 year ago
381
0
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Most Popular Articles
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2022.9.9, Major Update of Android APP ,HUB
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Major Advancement: X1 Hub firmware version V15 is here!
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How to reset X1S hub
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problems with extern IR sensor
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Latest comments
X1 Hub Upgrade Already! where are the update for X1S is there any programmer on this device ?? thanks
For follow comment
Sorry for the delay--one of those weeks. Replacing the battery was my first step. The remote runs, just not the display. I've got nothing to take a video with, and I'm not sure what you want me to record... Order placed August 29, 2025 Order number 701-0528593-6174610 Rainer Hans Heilke 1148 Craigflower Road Esquimalt, BC V9A 2Y2 Canada Thank you, R
Dear Customer, thank you for contacting us. If you're stuck at this step, please verify that the WiFi password you entered is correct. Additionally, ensure your phone and hub are connected to the same 2.4G network. if you want to switch to a different WiFi network, press and hold the hub button for 3 seconds. Wait until the hub's indicator light turns blue, then reconnect to the new WiFi. To reset the hub, press and hold the hub button for 30 seconds until the indicator light flashes red. Please note that all settings will be erased after resetting the hub.
This has been know for over a year, and the response is always "engineers are working in it." It probably can't be fixed or they don't care. Either way, they need to tell us WHEN or IF this will be fixed. I know I wouldn't have bout one if I had known how annoying it would be for DirecTV Genie Mini. All they need to do is reduce the transmit duration by at leasy 50%
This is a long known issue that still has not been fixed. They need to reduce the transmit duration by at leasy 50%