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Font Choices
The font for the UI that you use for all of your marketing is NOWHERE NEAR what is on the actual display. While this doesn'...
eightbit
X Series
1 year ago
304
3
Local API Expansion
I bought the X1 when Sofabaton added some local API access in hopes that it would expand. Since then, there's really not be...
eightbit
X Series
1 year ago
4099
7
U2 arrow keys do not work when pressed multiple times
I have a problem with arrow keys. It looks like some remote keys can be pushed only once. Pushing them for the second, thir...
green12
U Series
1 year ago
725
3
Out of Memory error after deleting and re-adding device
My U2 was updated to the latest V41 firmware this morning and now after seeing some errors assigning macros I decided to de...
Faceman
U Series
1 year ago
374
2
Home botton and OK not working
I have connected Samsung QN91BA 65 and a Sagemcom DIW387 TV Box. Everything works, except: 1) I cannot get to the homescree...
Order
U Series
1 year ago
395
0
U2 No screen messaging
After putting batteries into my U2, there was no message on the screen. I paired the unit with the App on my phone an...
Socks
U Series
1 year ago
265
2
SOLVED - Cannot add Roku 3820X streaming Stick to X1
I just purchased an X1 from Amazon to replace an old Harmony remote. I was able to add my TV and AV receiver without issue....
dkremer
X Series
1 year ago
1137
2
Please add /update Arris set top box dcx900 to database
The current database lists dcx900 as a DVD blu Ray. Please update the database for dcx900 as a set top box. Tried using cur...
Tijuanat
X Series
1 year ago
221
1
How to set the default remote?
Hello, New U2 user. I have added a TV, Cable box, Roku and soundbar remotes to my U2. When I press the main pow...
Brewder
U Series
1 year ago
587
2
Unable to Learn
I have a Sofabaton U2. I have connected it properly to 3 devices so far. None had the exact model in the directory but 2 wo...
nyrnd
Remote control
1 year ago
898
0
1
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2022.9.9, Major Update of Android APP ,HUB
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【Tutorial】 X1 User Guide and FAQ, Continuously Updated...
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What I learned about the U1 (edited)
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Major Advancement: X1 Hub firmware version V15 is here!
Latest Release
1.
Alexa and Sofabaton Skill linked but not working with X2
2.
Directional keys on U3 erratic
3.
No option to hide devices on U3
4.
Firmware of remote
5.
U3 keeps freezing / reboots
6.
Amazon Ember
Latest comments
Did you add the Shield from our IR library or pair the remote via Bluetooth? Bluetooth is the recommended way.
It would be nice to have this feature on the X2 as well, or some kind of way to separate or group devices or actions. For example, by topic.
Sorry for the inconvenience! U3 does not currently support the function of hiding devices. We have already forwarded your request to our R&D department, and this feature will be added in a future update.
good luck, my old x1s reboots randomly every 2 weeks and good luck trying to catch it on camera, it's completely impossible to film it since it lasts 5 seconds and there is no way to pre-empt it.
Sorry, the video is necessary for a possible replacement process if you have a defect unit.
Please make sure precise location access has been granted to the App. Also, please re-install the App and try again.