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  • Out of Memory error after deleting and re-adding device

    My U2 was updated to the latest V41 firmware this morning and now after seeing some errors assigning macros I decided to de...
    • Faceman
    • U Series
    • 1 year ago
    • 353
    • 2
  • Home botton and OK not working

    I have connected Samsung QN91BA 65 and a Sagemcom DIW387 TV Box. Everything works, except: 1) I cannot get to the homescree...
    • Order
    • U Series
    • 1 year ago
    • 374
    • 0
  • U2 No screen messaging

    After putting batteries into my U2, there was no message on the screen.  I paired the unit with the App on my phone an...
    • Socks
    • U Series
    • 1 year ago
    • 256
    • 2
  • SOLVED - Cannot add Roku 3820X streaming Stick to X1

    I just purchased an X1 from Amazon to replace an old Harmony remote. I was able to add my TV and AV receiver without issue....
    • dkremer
    • X Series
    • 1 year ago
    • 925
    • 2
  • Please add /update Arris set top box dcx900 to database

    The current database lists dcx900 as a DVD blu Ray. Please update the database for dcx900 as a set top box. Tried using cur...
    • Tijuanat
    • X Series
    • 1 year ago
    • 211
    • 1
  • How to set the default remote?

    Hello, New U2 user.  I have added a TV, Cable box, Roku and soundbar remotes to my U2.  When I press the main pow...
    • Brewder
    • U Series
    • 1 year ago
    • 542
    • 2
  • Unable to Learn

    I have a Sofabaton U2. I have connected it properly to 3 devices so far. None had the exact model in the directory but 2 wo...
    • nyrnd
    • Remote control
    • 1 year ago
    • 852
    • 0
  • Add Arris VIP5002W BT to your device library

      Arris VIP5002W BT TV decoder is used by all cable operators from Liberty Global Group (USA public company) including...
    • deGreat
    • X Series
    • 1 year ago
    • 815
    • 1
  • Device Learning

    Hope somone can help I have two devices that aare in the data base for the X1 remote dosn't work with device. I've tried le...
    • Kactus
    • X Series
    • 1 year ago
    • 269
    • 1
  • User-Created Device Database?

    I have a proposal for you for an enhancement. Please create a "user device database" (separate from your official device DB...
    • dcsaul
    • X Series
    • 1 year ago
    • 896
    • 2
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Latest comments

  • Adding this advice would be so great!
  • It is very,very sad that i can not transfer codes from Sofabaton U2 to another remote control.Please do something.
  • Any updates on these? When you reply to users that you'll investigate/escalate and you indeed do so, can you post an update? Even if the answer is negative this is better than no answer at all. Needless to say that it would be really nice to have a status of such requests if they are still on the table, or dropped.
  • None of the proposed solutions work. Wiim's streamers are one of the most popular on the market. Can't you just talk to the manufacturer rather than letting users find workarounds???
  • Try using it in IR mode or a mix. There are codes for the Mini in the database and the remotes look the same.
  • Dear Customer, thank you for sharing. You can usually pair devices using the Fire TV code.
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