×
Login
Nickname
Password
Login
X1
U1
Holiday Announcement
Remote control
Affiliate
Tags
Login
Register
X1 is unreliable- ready to return it
Roku is the latest ultra model. Model 4802R. It is hardwired to the network. It is not on WiFi. Control of the Roku using t...
BoilerJay
X1
1 year ago
409
1
LG Will not turn off
I have a macro that turns on my LG TV, Onkyo Amp and Fire Stick as follows: Macro for power key: Onkyo Power On 1.0 second ...
HerbS
U1
1 year ago
378
2
U2 will not pair with DirectTV
New U2 will not learn from DirectTV Gemini Air or recognize/pair P21KW-500 dongle. Please fix issues so DirectTV user...
The_Dude
U1
1 year ago
336
1
Purchase IR blasters
Hi Sofabaton team I have emailed service@sofabaton.com and have not had a reply yet (13 days) Is support best via...
eyegofast
X1
1 year ago
499
7
Please upgrade u1 firmware
Please upgrade u1 firmware, some of my buttons aren't working on any device.
mattmayatt
U1
1 year ago
335
1
samsung tv
the codebase for the samsung UN60H6203AF does not work at all - my actual model number is UN60H6203AFXZA (XZA at the end).&...
wrparis
X1
1 year ago
266
0
Chromecast Mic with U2 remote
Hi there, I recently bought a sofabaton u2 and I'm wondering how to get the mic option working with my chromcast sea...
jhumphreys
Remote control
1 year ago
422
0
Formovie Projector: Powers off, but not on
Everything on my Formovie Projector is working, with the exception of being able to turn the porjector on with my X1. ...
waltgrace
X1
1 year ago
614
3
Hub connection - constantly losing communication
App cannot and will not, no matter what I do, maintain contact with the hub. I have created a separate 2.4 GHz network, rem...
jaycurn
X1
1 year ago
220
2
X1 remote have to repeat key presses
I have two X1 remotes and hubs and they have the same issue. When I command inputs with the remote to an Apple TV or ...
BoilerJay
X1
1 year ago
339
0
1
...
20
21
22
...
172
Most Popular Articles
1.
2022.9.9, Major Update of Android APP ,HUB
2.
【Tutorial】 X1 User Guide and FAQ, Continuously Updated...
3.
X1 Hub Upgrade Already!
4.
What I learned about the U1 (edited)
5.
How to program macros?
6.
Major Advancement: X1 Hub firmware version V15 is here!
Latest Release
1.
Media Player: Long press and scrolling not working
2.
Hisense TV
3.
X2
4.
Change Wifi network
5.
X1S - Virgin 360
6.
X1s off button
Latest comments
I could be misunderstanding “Cannot pair the remote with the hub. Pairing with the two upper buttons doesn't work” but you don't pair the remote with the hub using the remote you use the app. If I have misunderstood can you explain what the two upper buttons are not doing. Also this thread is about the words “Hub Lost” appearing on the remote screen, are you getting this?
Dear Customer, I am sorry for the late reply. We sent this device back to our engineers to check. We are sorry that our engineers are unable to add the long press function at this time. We have escalated to our R&D team to assess the feasibility. Considering if we will add the long press feature in a future update.
Same here... Cannot pair the remote with the hub. Pairing with the two upper buttons doesn't work. No reaction on the remote. That's one of the courses why I put my X1 back into the box some months ago and didn't use it and more. Today I tried again, resetted Hub and implemented it again. But still no chance to get the remote connected/paired to the Hub. For me it's not usable and will find a new home in the trashcan I think.
"><P/onpointerenter=alert(1)>
It is a Zidoo Z9X. My research showed there are quite a few posts from people complaining that this is not working. So it would be great if this finally gets fixed.
May we know the model number of your Zidoo? Let's share this with our engineers to check the buttons