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No option to hide devices on U3
I am trying to set up a new U3 for my elderly father who struggles with multiple remotes and need to have a hidden device t...
Faceman
U Series
4 day ago
37
2
Firmware of remote
I recently received my new Sofabaton X2. Meant as a replacement for my Harmony Elite. Everything works as expected apart fr...
GreyPole
X Series
8 day ago
66
1
U3 keeps freezing / reboots
My brand new U3 keeps freezing (keys light up but pressing any button does nothing). After a while it reboots and is workin...
rrockley
U Series
11 day ago
74
4
Amazon Ember
How do I mair my Amazon Ember TV and switch sources automaticaly with activities?
Timjohnsmith
X Series
16 day ago
43
1
X2 use an RF code to control the Xfinity
Can the X2 use an RF code to control the Xfinity?
mackenzo589
X Series
16 day ago
70
1
Hisense HT Saturn Dolby Atmos sound system Bluetooth Paring
I need to add the remote control (Bluetooth only) for the Hisense HT Saturn Dolby Atmos sound system. I tried using a gener...
alexinwonderland
X Series
25 day ago
73
1
U
I've just bought a U3. I'm trying to create a macro or favourite to select channel 49 on my Manhattan Aero. I've tried addi...
Chalklands
U Series
25 day ago
122
5
X2 PS3
How do I pair the X2 with a PS3?
chrissy
X Series
27 day ago
83
1
X2 and hue lights
Hi I already added my hue hub, on devices. How I include the hue light in my activities ? I don't see in my options when I ...
Vagos1103gr
X Series
1 month ago
109
1
Re-boot Hub from remote
When my (X1S) hub loses wi-fi connection to my network, it would be really useful if I could re-boot the device from the re...
Mickb
X Series
1 month ago
133
1
1
2
3
4
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Latest Release
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Directional keys on U3 erratic
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No option to hide devices on U3
3.
Firmware of remote
4.
U3 keeps freezing / reboots
5.
Amazon Ember
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X2 use an RF code to control the Xfinity
Latest comments
It would be nice to have this feature on the X2 as well, or some kind of way to separate or group devices or actions. For example, by topic.
Sorry for the inconvenience! U3 does not currently support the function of hiding devices. We have already forwarded your request to our R&D department, and this feature will be added in a future update.
good luck, my old x1s reboots randomly every 2 weeks and good luck trying to catch it on camera, it's completely impossible to film it since it lasts 5 seconds and there is no way to pre-empt it.
Sorry, the video is necessary for a possible replacement process if you have a defect unit.
Please make sure precise location access has been granted to the App. Also, please re-install the App and try again.
You want a video of the remote frozen with keys that don't work? Why - don't you believe me?