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Scroll wheel erratic motion
I can't always get to a particular menu choice in the Activites menu because the scroll wheel does not want to go to the to...
mackenzo
X1
1 year ago
316
3
Please add Samsung qn85c neonqled
Please add the Samsun neo qled qn85c to the software thanks
terryvanderlinden
U1
1 year ago
261
1
Android-App is not responding
I am using the X1 hub and remote already for a few days. But now I cannot start the Android-App anymore.The App starts with...
Trommler
X1
1 year ago
209
1
New User - Code Assistance / Trouble Setting Up
Good day, I'm setting up my new Sofabaton X1, and I've run into a couple of stumbling blocks I can't seem to find a way pas...
collinsc79
X1
1 year ago
254
2
Add Yamaha receiver RX-A2070 remote for Zone 2
Could you please add the remote for Yamaha receiver RX-A2070 for the zone 2 the remote exists already in SofaBaton database...
ricobelo
X1
1 year ago
269
1
Back button not working with Ziggo Next tv box
The is no way I can get the remote to use the "back" button in combination with Ziggo Next. Nor is it possible to learn the...
EddyC
X1
1 year ago
218
1
U1 Bluetooth Keyboard Delete key
I'm using the U1 in bluetooth keyboard mode to control a Kodi media center. Is there any way to send the delete key?&...
keithwharrison
U1
1 year ago
330
2
cannot get x1 hub to work with activities
I have tried for over 20 hours to get your x1 hub & remote working - it appears well made but the total lack of written...
canal8814
X1
1 year ago
178
1
Samsung ue49ru8000
Hello,Can this Samsung TV be added, please? It isn't in the database and the "teach" method isn't working. T...
Diepzeekip
U1
1 year ago
230
2
Create Alexa routines
Hi i have read the manual, HOW TOs and posts on the topic but I am still unable to create Alexa routine using SofaBaton ski...
ricobelo
X1
1 year ago
410
2
1
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Latest comments
I could be misunderstanding “Cannot pair the remote with the hub. Pairing with the two upper buttons doesn't work” but you don't pair the remote with the hub using the remote you use the app. If I have misunderstood can you explain what the two upper buttons are not doing. Also this thread is about the words “Hub Lost” appearing on the remote screen, are you getting this?
Dear Customer, I am sorry for the late reply. We sent this device back to our engineers to check. We are sorry that our engineers are unable to add the long press function at this time. We have escalated to our R&D team to assess the feasibility. Considering if we will add the long press feature in a future update.
Same here... Cannot pair the remote with the hub. Pairing with the two upper buttons doesn't work. No reaction on the remote. That's one of the courses why I put my X1 back into the box some months ago and didn't use it and more. Today I tried again, resetted Hub and implemented it again. But still no chance to get the remote connected/paired to the Hub. For me it's not usable and will find a new home in the trashcan I think.
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It is a Zidoo Z9X. My research showed there are quite a few posts from people complaining that this is not working. So it would be great if this finally gets fixed.
May we know the model number of your Zidoo? Let's share this with our engineers to check the buttons