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U2 No screen messaging
After putting batteries into my U2, there was no message on the screen. I paired the unit with the App on my phone an...
Socks
U1
1 year ago
198
2
SOLVED - Cannot add Roku 3820X streaming Stick to X1
I just purchased an X1 from Amazon to replace an old Harmony remote. I was able to add my TV and AV receiver without issue....
dkremer
X1
1 year ago
665
2
Please add /update Arris set top box dcx900 to database
The current database lists dcx900 as a DVD blu Ray. Please update the database for dcx900 as a set top box. Tried using cur...
Tijuanat
X1
1 year ago
164
1
How to set the default remote?
Hello, New U2 user. I have added a TV, Cable box, Roku and soundbar remotes to my U2. When I press the main pow...
Brewder
U1
1 year ago
357
2
Unable to Learn
I have a Sofabaton U2. I have connected it properly to 3 devices so far. None had the exact model in the directory but 2 wo...
nyrnd
Remote control
1 year ago
588
0
Add Arris VIP5002W BT to your device library
Arris VIP5002W BT TV decoder is used by all cable operators from Liberty Global Group (USA public company) including...
deGreat
X1
1 year ago
500
1
Device Learning
Hope somone can help I have two devices that aare in the data base for the X1 remote dosn't work with device. I've tried le...
Kactus
X1
1 year ago
214
1
User-Created Device Database?
I have a proposal for you for an enhancement. Please create a "user device database" (separate from your official device DB...
dcsaul
X1
1 year ago
640
2
Vizio soundbar not working with my X1 remote
I have the v20-J8 and its not working at all with my remote, I've tried to "repair" it by learning the commands with the or...
a5troblack
X1
1 year ago
534
4
Learn not working
Hello there. i tried the repair / Learn command with 2 different remote. One with Bravia Sony remote and the other w...
INV1CTUS
X1
1 year ago
443
2
1
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Most Popular Articles
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2022.9.9, Major Update of Android APP ,HUB
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【Tutorial】 X1 User Guide and FAQ, Continuously Updated...
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X1 Hub Upgrade Already!
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Major Advancement: X1 Hub firmware version V15 is here!
Latest Release
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XGIMI Horizon 20
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X1 RF and X2 questions.
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problems with extern IR sensor
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U2 screen dead
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X1S "HELP" button
Latest comments
Dear Customer, Thank you for contacting us. We are sorry that we do not support XGIMI Horizon 20. you can add it via Bluetooth. But please note that there is no power on button when adding via Bluetooth. But after manually turning on the device, the other buttons will work.
Dear customer, thank you for contacting us.X1 does not support RF, X1S and X2 support RF315 and RF433. The function of long press and short press can only be set in Activity mode.
Dear customer, I apologize for the inconvenience. When you mentioned the extern IR sensor, do you mean the included IR blaster, or the IR signal from the hub itself? If it's the IR blaster, you can observe if the indicator light of the IR blaster blinks red when you press the buttons of the remote control. If it doesn't blink red, it could be a bad IR blaster. If it's the IR signal from the hub itself. Please observe if the indicator light of the hub still blinks green when you press the buttons of the remote control. Thank you!
Dear Customer, Thank you for contacting us. Have you replaced your battery? If it has been replaced, the remote still won't turn on. Please take a video and share it to our email. Also, please include your Amazon order number and shipping address. We will upgrade your order to our sales team. service@sofabaton.com
I just received by U2 command today and experienced the same slow volume issue with my Denon AVR-2311. I fixed this by modifying the volume up and down keys using the "learn from original remote" option. It now has the same response as the original volume buttons, slow when shortly pressed and fast when continuously pressed.
PS. it is a brand new U2 remote, and it has the latest firmware.