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  • How to turn on the remote...

    Maybe I'm missing something but I can't figure out how to turn the remote on... It was charging all night and none of the b...
    • iamthedrake
    • U Series
    • 1 year ago
    • 683
    • 4
  • IR Distance to Vizio TV Much too Short

    I just got my first SofaBaton the other day, but when trying it out, I found that I needed to be within 3-5 feet of my Vuzi...
    • Moosebowl
    • U Series
    • 1 year ago
    • 1043
    • 2
  • X1 iniital setup iOS Help...

    Hey guys, I received mine X1 Today However, I'm running into a problem I go to connect the Bluetooth to my iPhone and goes ...
    • tfraley
    • U Series
    • 1 year ago
    • 2049
    • 8
  • Galaxy 20+ not pairing with remote

    Just got the remote and it won't go past the pairing screen on the app. From the looks of another post, it didn't work for ...
    • BigDfromCT
    • U Series
    • 1 year ago
    • 517
    • 1
  • LG UH652T

    Are we able to add the codes for LG UH652T Also is there any way with the macro on a U1 remote to tell it to put the TV on ...
    • phild83
    • U Series
    • 1 year ago
    • 553
    • 1
  • TCL 65R635 65 inch UHD Roku TV Series 6

    Hi, Haven't been able to get my U1 to properly control this new TCL Roku TV. This U1 worked fine with my old Visio TV and o...
    • Ace_Rabinowitz
    • U Series
    • 1 year ago
    • 1194
    • 5
  • Cant Register

    Whenever I try to register the app on my android phone, I never get the verification E-Mail.
    • Jeffolsen57
    • U Series
    • 1 year ago
    • 559
    • 1
  • Numeric keys unresponsive with Verizon cable box

    when attempting to change channels on verizon fios cable box, I have to press the numeric key multiple times before it regi...
    • MikeyG
    • U Series
    • 1 year ago
    • 943
    • 1
  • Programming the colored buttons

    Is there any way to add YouTube TV to one of the colored buttons without another remote?
    • phild301
    • U Series
    • 1 year ago
    • 1734
    • 2
  • Error uploading codes from app

    I just got my U1 and tried to set it up with the android app. It keeps getting error when uploading codes to U1. And I can'...
    • mickwong
    • U Series
    • 1 year ago
    • 726
    • 3
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Most Popular Articles

  • 1. 2022.9.9, Major Update of Android APP ,HUB
  • 2. 【Tutorial】 X1 User Guide and FAQ, Continuously Updated...
  • 3. How to program macros?
  • 4. X1 Hub Upgrade Already!
  • 5. What I learned about the U1 (edited)
  • 6. Major Advancement: X1 Hub firmware version V15 is here!

Latest Release

  • 1. Alexa and Sofabaton Skill linked but not working with X2
  • 2. Directional keys on U3 erratic
  • 3. No option to hide devices on U3
  • 4. Firmware of remote
  • 5. U3 keeps freezing / reboots
  • 6. Amazon Ember

Latest comments

  • Did you add the Shield from our IR library or pair the remote via Bluetooth? Bluetooth is the recommended way.
  • It would be nice to have this feature on the X2 as well, or some kind of way to separate or group devices or actions. For example, by topic.
  • Sorry for the inconvenience! U3 does not currently support the function of hiding devices. We have already forwarded your request to our R&D department, and this feature will be added in a future update.
  • good luck, my old x1s reboots randomly every 2 weeks and good luck trying to catch it on camera, it's completely impossible to film it since it lasts 5 seconds and there is no way to pre-empt it.
  • Sorry, the video is necessary for a possible replacement process if you have a defect unit.
  • Please make sure precise location access has been granted to the App. Also, please re-install the App and try again.
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