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Button lag
Hello! I love the U1 remote. However there's one thing bothering me that I don't know how to fix - the buttons have signifi...
Remotezeo
U Series
1 year ago
1993
5
Firewall ports used by X1
What ports are used for communication between the X1 hub and any device with the Sofabaton app? I'd like to put the Hub on ...
SDeath
X Series
1 year ago
1948
12
This is what we waited for? Seriously?
I bought into the hype of the X1 on Kickstarter, and that's my fault. I should have at least taken a single look at the app...
cajunflavoredbob
X Series
1 year ago
1469
13
How to add Google Assistant?
I'm in the Google Home app, but 'sofabaton' isn't available as one of the selectable devices.
JD2005
X Series
1 year ago
1167
5
We have a big problem
Hi, I got the X1 today. i followed all instructions, watched the video, place my iPhone and the device on 2.4 GHz WiFi. The...
Kopoly
X Series
1 year ago
1633
10
Sorting Favorite does not work
Sorting the order of favorite keys does not work. You can rearrange them on the screen but when you press Complete and sync...
MrEcosse
X Series
1 year ago
883
2
Macro Favorite Keys shown twice
I have created Favorite macro key commands to select favorite channels. The commands work and show OK on the app. But on th...
MrEcosse
X Series
1 year ago
1261
1
X1 Lift to Wake?
Does the X1 have an accelerometer to enable lift to wake?
bmfkai
U Series
1 year ago
1336
2
X1 will not connect to wifi
I have an X1 (a gift, via Kickstarter). I have followed the instructions. My phone provisions the X1 successfully via Bluet...
mwrauk
U Series
1 year ago
3777
14
Challenges customizing the U1
Additional channels that I would like to add include Paramount+ and YouTube TV Learning using the original remote is very...
HinckleyBob
U Series
1 year ago
626
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Most Popular Articles
1.
2022.9.9, Major Update of Android APP ,HUB
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【Tutorial】 X1 User Guide and FAQ, Continuously Updated...
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How to program macros?
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X1 Hub Upgrade Already!
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What I learned about the U1 (edited)
6.
Major Advancement: X1 Hub firmware version V15 is here!
Latest Release
1.
Alexa and Sofabaton Skill linked but not working with X2
2.
Directional keys on U3 erratic
3.
No option to hide devices on U3
4.
Firmware of remote
5.
U3 keeps freezing / reboots
6.
Amazon Ember
Latest comments
Did you add the Shield from our IR library or pair the remote via Bluetooth? Bluetooth is the recommended way.
It would be nice to have this feature on the X2 as well, or some kind of way to separate or group devices or actions. For example, by topic.
Sorry for the inconvenience! U3 does not currently support the function of hiding devices. We have already forwarded your request to our R&D department, and this feature will be added in a future update.
good luck, my old x1s reboots randomly every 2 weeks and good luck trying to catch it on camera, it's completely impossible to film it since it lasts 5 seconds and there is no way to pre-empt it.
Sorry, the video is necessary for a possible replacement process if you have a defect unit.
Please make sure precise location access has been granted to the App. Also, please re-install the App and try again.