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Sofabaton U1 will not pair
I have spent two days trying to convince my just delivered U1 to pair with the app downloaded to my phone (Android 11, Moto...
my3ke
U1
1 year ago
638
1
Is there a limit to the total number of macro commands?
I have been in the A/V business for 45 years and worked with many types of remotes. When I program the SofaBaton U1 I can s...
DoctorConnect
U1
1 year ago
842
1
password reset help nobody getting back to me.
I forgot my passwork on u1 need to reset have not heard from anyone.
mizapata
U1
1 year ago
578
1
Can't register in app,
Just received U1 and can't do anyting with it. The iphone app requires registration and fails with the mysterios "Error: -1...
bumpa1
U1
1 year ago
807
3
TCL55403 with fire TV
Can i control my fire TV and program the volume buttons to control the tcl volume. also can i program the netflix button.
Angstrom
U1
1 year ago
840
2
Some buttons stopped working
Is there a known problem with the buttons going bad? After using it for almost 2 months, the play/pause buttons are getting...
les123
U1
1 year ago
1171
1
Error!! code2
I just received my first SofaBaton. After installing the app on my iPhone, I attempt register a new account and receive the...
kalantan
U1
1 year ago
784
4
cant program keys
im having issues with programming keys with learning from original remote...anyone else having this issue?
legend721
U1
1 year ago
597
1
LG TV Program Intermittent
Was able to program via the app, but some of the controls do not work. Especally the menu that drives input selection. Some...
DPerry
U1
1 year ago
911
1
Possible to connect to a HTPC as a bluetooth Keyboard?
I've got a Sofabaton U1, and it's doing a great job in the situation I'm using it for, but I want to plan ahead for when my...
mwl
U1
1 year ago
1695
2
1
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Latest comments
I could be misunderstanding “Cannot pair the remote with the hub. Pairing with the two upper buttons doesn't work” but you don't pair the remote with the hub using the remote you use the app. If I have misunderstood can you explain what the two upper buttons are not doing. Also this thread is about the words “Hub Lost” appearing on the remote screen, are you getting this?
Dear Customer, I am sorry for the late reply. We sent this device back to our engineers to check. We are sorry that our engineers are unable to add the long press function at this time. We have escalated to our R&D team to assess the feasibility. Considering if we will add the long press feature in a future update.
Same here... Cannot pair the remote with the hub. Pairing with the two upper buttons doesn't work. No reaction on the remote. That's one of the courses why I put my X1 back into the box some months ago and didn't use it and more. Today I tried again, resetted Hub and implemented it again. But still no chance to get the remote connected/paired to the Hub. For me it's not usable and will find a new home in the trashcan I think.
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It is a Zidoo Z9X. My research showed there are quite a few posts from people complaining that this is not working. So it would be great if this finally gets fixed.
May we know the model number of your Zidoo? Let's share this with our engineers to check the buttons