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  • Some of these problems could be fixed.

    When using the app, connection is sometimes lost with the hub. When using the remote, bluetooth connection is sometimes los...
    • modernhistorian
    • X Series
    • 1 year ago
    • 806
    • 2
  • Didnt know we were beta testers for the X1

    This device is no where near ready for retail. The only thing thats working for it is the looks. Besides that the software ...
    • TimC
    • X Series
    • 1 year ago
    • 952
    • 4
  • Will Not Control Roku Express 4K or Onkyo receiver

    None of the code sets work for Roku. And, it won't control the Onkyo receiver. X1 is pretty worthless unless it will contro...
    • dsolo1
    • X Series
    • 1 year ago
    • 711
    • 2
  • My thoughts so far with the X1 - It needs a lot of work

    I've tried to set-up the remote to control my various devices; this includes the following: Dune HD media player Apple TV P...
    • gnasher666
    • X Series
    • 1 year ago
    • 683
    • 3
  • Replace current x1 remote with upgraded version

    Once all the bugs are fixedcthis might be nice. However thecremtoe is limited. I suggest a new replacement remote with numb...
    • jmschnur45
    • X Series
    • 1 year ago
    • 607
    • 0
  • Replace current x1 remote with upgraded version

    Once all the bugs are fixedcthis might be nice. However thecremtoe is limited. I suggest a new replacement remote with numb...
    • jmschnur45
    • X Series
    • 1 year ago
    • 514
    • 0
  • Replace current x1 remote with upgraded version

    Once all the bugs are fixedcthis might be nice. However thecremtoe is limited. I suggest a new replacement remote with numb...
    • jmschnur45
    • X Series
    • 1 year ago
    • 533
    • 1
  • Why is nobody from Sofabaton replying to ANY of these threads?

    Nobody has any input on any of these issues users are experiencing? Really?!
    • Vidfreaky
    • X Series
    • 1 year ago
    • 587
    • 1
  • Ps3

    Can not get a working code for Sony PS3
    • lnmgoulding
    • X Series
    • 1 year ago
    • 1785
    • 11
  • Can’t get it to work on my Panasonic 55HX700BZ

    Serious problem with my TV. The remote is basically a Bluetooth remote, but to switch it on seems to send an IR signal. so ...
    • Becky
    • U Series
    • 1 year ago
    • 995
    • 3
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Most Popular Articles

  • 1. 2022.9.9, Major Update of Android APP ,HUB
  • 2. 【Tutorial】 X1 User Guide and FAQ, Continuously Updated...
  • 3. How to program macros?
  • 4. X1 Hub Upgrade Already!
  • 5. What I learned about the U1 (edited)
  • 6. Major Advancement: X1 Hub firmware version V15 is here!

Latest Release

  • 1. Alexa and Sofabaton Skill linked but not working with X2
  • 2. Directional keys on U3 erratic
  • 3. No option to hide devices on U3
  • 4. Firmware of remote
  • 5. U3 keeps freezing / reboots
  • 6. Amazon Ember

Latest comments

  • Did you add the Shield from our IR library or pair the remote via Bluetooth? Bluetooth is the recommended way.
  • It would be nice to have this feature on the X2 as well, or some kind of way to separate or group devices or actions. For example, by topic.
  • Sorry for the inconvenience! U3 does not currently support the function of hiding devices. We have already forwarded your request to our R&D department, and this feature will be added in a future update.
  • good luck, my old x1s reboots randomly every 2 weeks and good luck trying to catch it on camera, it's completely impossible to film it since it lasts 5 seconds and there is no way to pre-empt it.
  • Sorry, the video is necessary for a possible replacement process if you have a defect unit.
  • Please make sure precise location access has been granted to the App. Also, please re-install the App and try again.
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