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Poor build quality - life less than six months
I purchased the SofaBaton U1 on 9 July 2021 and have just set it aside as unusable. I have used the remote almost daily on ...
jgunner1948
U1
1 year ago
777
3
LCD Screen not working.
In a preemtive move I purchased the SofaBaton U1 back in July because our Harmony remote was starting to fail. However the ...
IPLoop
U1
1 year ago
679
1
Unable to pair with Galaxy S21 Ultra
When I try to pair my new remote with the app on my phone, the App will find the remote, but will not pair successfully. Ph...
nordonia10
U1
1 year ago
623
1
U1 with Dish Network
I have a U1, and I was able to get it working with my Dish Network Hopper, although the U1 cannot learn anything from the D...
Epos7
U1
1 year ago
1089
6
Functionality requests
Muxje had asked: allow us to assign device commands to macros (rather than having to choose from buttons on the Sofabaton) ...
Soundchicken
U1
1 year ago
780
2
Pairing with Vava Projector
Hi, I'm trying to pair the U1 with my Vava projector. It breifly connects and then says Can't connect. I've tried many time...
tkursh
U1
1 year ago
551
1
yamaha htr-7560 receiver
I'm looking for an on screen code compatible with my yamaha htr-7560. Is there a different yamaha code from another model t...
richard2haber
U1
1 year ago
586
1
Android Setup UI Completely Broken
Pixel 4a Pixel 3xl There are no next, enter, etc buttons in the UI. It is completely useless. Complete garbage. How could t...
R3droberts
U1
1 year ago
600
2
Long Press on U1?
How can I configure my U1 to do "long press" on an IR button? Long press is equivalent to press and hold a button. I would ...
angryvirginian
U1
1 year ago
794
1
Cannot Register
I really want to use this remote, yet I cannot register. I have and Samsung S21 Ultra. I try to reg. and it says logon has ...
Skinnyg
U1
1 year ago
462
1
1
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Latest comments
I could be misunderstanding “Cannot pair the remote with the hub. Pairing with the two upper buttons doesn't work” but you don't pair the remote with the hub using the remote you use the app. If I have misunderstood can you explain what the two upper buttons are not doing. Also this thread is about the words “Hub Lost” appearing on the remote screen, are you getting this?
Dear Customer, I am sorry for the late reply. We sent this device back to our engineers to check. We are sorry that our engineers are unable to add the long press function at this time. We have escalated to our R&D team to assess the feasibility. Considering if we will add the long press feature in a future update.
Same here... Cannot pair the remote with the hub. Pairing with the two upper buttons doesn't work. No reaction on the remote. That's one of the courses why I put my X1 back into the box some months ago and didn't use it and more. Today I tried again, resetted Hub and implemented it again. But still no chance to get the remote connected/paired to the Hub. For me it's not usable and will find a new home in the trashcan I think.
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It is a Zidoo Z9X. My research showed there are quite a few posts from people complaining that this is not working. So it would be great if this finally gets fixed.
May we know the model number of your Zidoo? Let's share this with our engineers to check the buttons