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  • X1 will not connect to wifi

    I have an X1 (a gift, via Kickstarter). I have followed the instructions. My phone provisions the X1 successfully via Bluet...
    • mwrauk
    • U1
    • 1 year ago
    • 3409
    • 14
  • Challenges customizing the U1

    Additional channels that I would like to add include Paramount+ and YouTube TV Learning using the original remote is very...
    • HinckleyBob
    • U1
    • 1 year ago
    • 561
    • 1
  • How to turn on the remote...

    Maybe I'm missing something but I can't figure out how to turn the remote on... It was charging all night and none of the b...
    • iamthedrake
    • U1
    • 1 year ago
    • 638
    • 4
  • IR Distance to Vizio TV Much too Short

    I just got my first SofaBaton the other day, but when trying it out, I found that I needed to be within 3-5 feet of my Vuzi...
    • Moosebowl
    • U1
    • 1 year ago
    • 970
    • 2
  • X1 iniital setup iOS Help...

    Hey guys, I received mine X1 Today However, I'm running into a problem I go to connect the Bluetooth to my iPhone and goes ...
    • tfraley
    • U1
    • 1 year ago
    • 1649
    • 8
  • Galaxy 20+ not pairing with remote

    Just got the remote and it won't go past the pairing screen on the app. From the looks of another post, it didn't work for ...
    • BigDfromCT
    • U1
    • 1 year ago
    • 448
    • 1
  • LG UH652T

    Are we able to add the codes for LG UH652T Also is there any way with the macro on a U1 remote to tell it to put the TV on ...
    • phild83
    • U1
    • 1 year ago
    • 485
    • 1
  • TCL 65R635 65 inch UHD Roku TV Series 6

    Hi, Haven't been able to get my U1 to properly control this new TCL Roku TV. This U1 worked fine with my old Visio TV and o...
    • Ace_Rabinowitz
    • U1
    • 1 year ago
    • 841
    • 5
  • Cant Register

    Whenever I try to register the app on my android phone, I never get the verification E-Mail.
    • Jeffolsen57
    • U1
    • 1 year ago
    • 501
    • 1
  • Numeric keys unresponsive with Verizon cable box

    when attempting to change channels on verizon fios cable box, I have to press the numeric key multiple times before it regi...
    • MikeyG
    • U1
    • 1 year ago
    • 870
    • 1
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Most Popular Articles

  • 1. 2022.9.9, Major Update of Android APP ,HUB
  • 2. 【Tutorial】 X1 User Guide and FAQ, Continuously Updated...
  • 3. X1 Hub Upgrade Already!
  • 4. How to program macros?
  • 5. What I learned about the U1 (edited)
  • 6. Major Advancement: X1 Hub firmware version V15 is here!

Latest Release

  • 1. U2 screen dead
  • 2. sofabaton x2 is selling for $400 on amazon
  • 3. X1S "HELP" button
  • 4. Panasonic TV Model Issue
  • 5. X1 Firmware Update?
  • 6. Toshiba Model 75Z670MP

Latest comments

  • Can’t see it on Amazon but its $330 to pre-order from Sofabaton in the US (and was only $280 the other day, so demand must be high) hopefully it’ll be around £300 when its available in the UK.
  • This will be my first and last Sofabaton remote: no firmware updates, no software updates, no api functionality. Very disappointing. Meanwhile there are other brands which make a better job ...
  • If you add the power buttons to Favourites when something goes wrong use them to correct it, is a way round not having a Help button. I’m sure when I first had my X1 it had this feature but got removed at some point.
  • Looking at the TN-65W70AGZ it’s a new model not in the database but as all the Panasonics I have had have used the same codes, you should be able to download a random model’s database that includes the separate codes and use that to control your TV. Or if your Harmony still works you could try and learn them from that.
  • The X1S remote is still not working with the Hue Bridge Pro, tried on the Android and iOS app. Other devices are adding just fine.
  • Dear Customer, We apologize that the remote control does not feature a dedicated Help button. We will share this suggestion with our team to evaluate its feasibility and consider whether it can be added in a future update.
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