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X1 IR needs repeated button presses to work
I finally was able to program my TV, but now commands won't register unless I tap the key twice quickly, or just hold the b...
lamb0985
X1
1 year ago
1069
8
Remove the "power off" action
HI there, I'd like to remove the power off action under the activities section, there isn't an option currently to do this ...
josephjhaney9
X1
1 year ago
1036
4
U1 remote and YouTube TV / stop button won't work
Hi, all. Looking for some advice... All of a sudden the "stop" button on my U1 remote has stopped working with YouTube TV. ...
SofaChris
U1
1 year ago
759
4
X1 code learning does not work
I see this mentioned in other posts but I have the same problem. I just can't get the app to learn any code from any remote...
Ward000
X1
1 year ago
839
7
Nvidia Shield loosing connection
Hello, I have hooked up the X1 to my nvidia shield and it pairs correclty and works at first. Once I switch to another acti...
cwaw9d
X1
1 year ago
2229
11
Need older Samsung TV model PN50A450P1D added
Just as the title suggests, I need my my older TV added to the database. Also unable to learn codes from the old remote. Th...
meckman
X1
1 year ago
526
2
Is SOFABATON support ignoring us?
It looks to me as if they aren't listening or replying to anyone? Countless problems already, clearly not even close to lau...
Alber
X1
1 year ago
712
4
How long to charge the remote initialy?
Just got the X1. How long to keep the remote plugged in to be fully charged?
Unclebubbies
X1
1 year ago
856
5
Cannot get X1 to learn from existing remotes
I cannot get X1 to learn any buttons from any remotes that I have. Is anyone else having issues with this?
khsjeepr82
X1
1 year ago
2270
12
Will a X1 work for multiple rooms?
I have 7 Tvs in 6 differnet rooms with 5 Roku sticks and two being Roku TVs. Since the X1 dose not have an IR blaster built...
spsellers
X1
1 year ago
1150
4
1
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Latest comments
Thank you for contacting us. Yes, it is not possible to create macros on keys that have already been programmed. We apologize for any inconvenience. The TV key at the top is a global key. You can also select this key as a macro key. It can only be set once, and the last setting will take precedence.
Hi! Thank you for assessing these additional features. Adding the power button and the commands on the right side of the controllers. These commands are essential in using the playstation device. I'm looking forward on updates of the Sofabaton libraries!!!
Dear Customer, thank you for contacting us. We apologize for this inconvenience. Currently, our Bluetooth code library does not include the PS4 power button. We will escalate this issue to our technical team for feasibility assessment and consider adding it in future updates.
Dear customer, Unfortunately, our technical staff was unable to add this code in the database. There are 3 ways for you reference if they can make your devices function properly. 1.Bluetooth Mode(such as Other, Android TV and so on) If your TV supports Bluetooth, you can add it via Bluetooth. When adding, select Other or Android TV. After downloading the code, open your TV's Bluetooth settings and pair it. 2.IR Learning Mode If your original remote control is an infrared remote control, you can try infrared learning. 3.Trimming method The specific operation process can also refer to the following link: https://www.youtube.com/watch?v=vCQ8Tr0Ar6U&t=19s If you have any questions or concerns, feel free to contact us.
Dear customer, Unfortunately, our technical staff was unable to add this code in the database. There are 3 ways for you reference if they can make your devices function properly. 1.Bluetooth Mode(such as Other, Android TV and so on) If your TV supports Bluetooth, you can add it via Bluetooth. When adding, select Other or Android TV. After downloading the code, open your TV's Bluetooth settings and pair it. 2.IR Learning Mode If your original remote control is an infrared remote control, you can try infrared learning. 3.Trimming method The specific operation process can also refer to the following link: https://www.youtube.com/watch?v=vCQ8Tr0Ar6U&t=19s If you have any questions or concerns, feel free to contact us.
Dear customer, thank you for contacting us. We were unable to find the code for this device in our database. We have already reported this device to our technical team to add it. We will leave you a message once it has been confirmed.