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We have a big problem
Hi, I got the X1 today. i followed all instructions, watched the video, place my iPhone and the device on 2.4 GHz WiFi. The...
Kopoly
X1
1 year ago
1180
10
Sorting Favorite does not work
Sorting the order of favorite keys does not work. You can rearrange them on the screen but when you press Complete and sync...
MrEcosse
X1
1 year ago
774
2
Macro Favorite Keys shown twice
I have created Favorite macro key commands to select favorite channels. The commands work and show OK on the app. But on th...
MrEcosse
X1
1 year ago
1133
1
X1 Lift to Wake?
Does the X1 have an accelerometer to enable lift to wake?
bmfkai
U1
1 year ago
1187
2
X1 will not connect to wifi
I have an X1 (a gift, via Kickstarter). I have followed the instructions. My phone provisions the X1 successfully via Bluet...
mwrauk
U1
1 year ago
3160
14
Challenges customizing the U1
Additional channels that I would like to add include Paramount+ and YouTube TV Learning using the original remote is very...
HinckleyBob
U1
1 year ago
533
1
How to turn on the remote...
Maybe I'm missing something but I can't figure out how to turn the remote on... It was charging all night and none of the b...
iamthedrake
U1
1 year ago
602
4
IR Distance to Vizio TV Much too Short
I just got my first SofaBaton the other day, but when trying it out, I found that I needed to be within 3-5 feet of my Vuzi...
Moosebowl
U1
1 year ago
942
2
X1 iniital setup iOS Help...
Hey guys, I received mine X1 Today However, I'm running into a problem I go to connect the Bluetooth to my iPhone and goes ...
tfraley
U1
1 year ago
1578
8
Galaxy 20+ not pairing with remote
Just got the remote and it won't go past the pairing screen on the app. From the looks of another post, it didn't work for ...
BigDfromCT
U1
1 year ago
426
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Most Popular Articles
1.
2022.9.9, Major Update of Android APP ,HUB
2.
【Tutorial】 X1 User Guide and FAQ, Continuously Updated...
3.
X1 Hub Upgrade Already!
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What I learned about the U1 (edited)
5.
How to program macros?
6.
Major Advancement: X1 Hub firmware version V15 is here!
Latest Release
1.
Media Player: Long press and scrolling not working
2.
Hisense TV
3.
X2
4.
Change Wifi network
5.
X1S - Virgin 360
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X1s off button
Latest comments
A reddit user u/InaudibleDirge found the solution, instead of using "other Bluetooth devices you should set it to " NexiGo Aurora Pro", the ok button works and the other buttons are unaffected (some tinkering needed)
I could be misunderstanding “Cannot pair the remote with the hub. Pairing with the two upper buttons doesn't work” but you don't pair the remote with the hub using the remote you use the app. If I have misunderstood can you explain what the two upper buttons are not doing. Also this thread is about the words “Hub Lost” appearing on the remote screen, are you getting this?
Dear Customer, I am sorry for the late reply. We sent this device back to our engineers to check. We are sorry that our engineers are unable to add the long press function at this time. We have escalated to our R&D team to assess the feasibility. Considering if we will add the long press feature in a future update.
Same here... Cannot pair the remote with the hub. Pairing with the two upper buttons doesn't work. No reaction on the remote. That's one of the courses why I put my X1 back into the box some months ago and didn't use it and more. Today I tried again, resetted Hub and implemented it again. But still no chance to get the remote connected/paired to the Hub. For me it's not usable and will find a new home in the trashcan I think.
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It is a Zidoo Z9X. My research showed there are quite a few posts from people complaining that this is not working. So it would be great if this finally gets fixed.