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Charging Issue
My sofabaton has stopped charging. I have been using the same cable the whole time it just stopped charging today. WHat can...
gmorales74
X Series
1 year ago
852
1
X1S activities long press volume down not working
I have an X1S. So far everything is working quite well. However I use activies for almost all of my setups.&nbs...
Kwolok
X Series
1 year ago
1535
13
App fails on multiple devices
I am trying to set up a new U2. On Android 13 when I install the app, once I've logged in using either a new account or my ...
Dave760
U Series
1 year ago
301
2
Media Player: Long press and scrolling not working
Long presses on X1S does nothing when wanna navigate on Zidoo, have to press the navigate button too many times, this is te...
Lorien
Remote control
1 year ago
325
15
Hisense TV
I've just bought a SofaBaton X1s to work with my Hisense TV 100u7k. I added the tv as a Bluetooth device as this is what th...
zalobeidi
X Series
1 year ago
918
1
X2
The X2 was shown at CEDIA 2024 in September is there any news on its release?
Dave480
X Series
1 year ago
1213
2
Change Wifi network
Hi, I was wondering how to change the wifi network for the hub, without losing every settings. Thanks
Ziigmund
X Series
1 year ago
993
1
X1S - Virgin 360
Hello All, I just purchased the X1s and I can't get it to work with my Virgin 360 Box. Are they just incompatible? &...
sacm54
Remote control
1 year ago
1063
15
X1s off button
Can you add a setting to change the function of the off button? I want to be able to use the off button outside of actives ...
chrissy
X Series
1 year ago
640
3
Cannot press same button twice
I have a device where I need to scroll through a menu. The problem is is that if I press the down or up key I cannot ...
daledewing
X Series
1 year ago
238
3
1
...
14
15
16
...
186
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Latest Release
1.
Alexa and Sofabaton Skill linked but not working with X2
2.
Directional keys on U3 erratic
3.
No option to hide devices on U3
4.
Firmware of remote
5.
U3 keeps freezing / reboots
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Amazon Ember
Latest comments
Did you add the Shield from our IR library or pair the remote via Bluetooth? Bluetooth is the recommended way.
It would be nice to have this feature on the X2 as well, or some kind of way to separate or group devices or actions. For example, by topic.
Sorry for the inconvenience! U3 does not currently support the function of hiding devices. We have already forwarded your request to our R&D department, and this feature will be added in a future update.
good luck, my old x1s reboots randomly every 2 weeks and good luck trying to catch it on camera, it's completely impossible to film it since it lasts 5 seconds and there is no way to pre-empt it.
Sorry, the video is necessary for a possible replacement process if you have a defect unit.
Please make sure precise location access has been granted to the App. Also, please re-install the App and try again.