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Can't connect to X1 hub
I received my X1 before the weekend and connected it to my WiFi, then upgraded the firmware of the hub. I added a device th...
trankillity
X1
1 year ago
3748
9
Connectivity Issue
Hi, I am trying to setup my remote but whenever I select the hub I get the error "The phone is disconnected from the hub. D...
Chris
X1
1 year ago
900
2
IR extenders have low power
I need to use the included IR extenders so i can reach a device that is not accessible to the hub. Problem is that the IR e...
ngran
X1
1 year ago
1323
6
Please add Beamer Sony VPL-HW65
Please add the Beamer Sony VPL-HW65 to the database or tell me what I have to search for to find this device (VPL-HW65 or V...
Mader
X1
1 year ago
381
1
Andorid App continuous notification
Since I have installed the app, I have a continuous notification that simply says "SofaBaton" and never goes away. Any advi...
Taraman
X1
1 year ago
922
3
Several Bugs & missings # 2
Favorites added as Macro arent shown inside the App after Actiyity is started. On Remote they are shoen correct.
TheWolf
X1
1 year ago
842
2
Why 2 blasters????
Why is there 2 blasters, with one blaster on one cable and the other has 2. Can you explain
Irishwalton
X1
1 year ago
680
2
Activity Startup turns my device on and then back off again
My activity is set to turn on 3 devices, 2 turn on OK but 1 of them turns On and then turns back off again. In my Startup c...
Mre15
X1
1 year ago
949
2
Enhancement Suggestion
I don't believe that this is currently possible (please correct me if I'm mistaken) but would be a welcome enhancement. The...
NickB
X1
1 year ago
1024
7
Gigablue uhd ye 4k still not working with the x1
I have contacted u already about this issue afew days ago and u said the code be updated and to try 24hrs later which I did...
Irishwalton
X1
1 year ago
634
5
1
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141
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Not e nough keys to make a macro? Or is there a work around?
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Playstation 4 (PS4) integration
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Need code for Hisesne 100U65QFC for U2
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Latest comments
Thank you for contacting us. Yes, it is not possible to create macros on keys that have already been programmed. We apologize for any inconvenience. The TV key at the top is a global key. You can also select this key as a macro key. It can only be set once, and the last setting will take precedence.
Hi! Thank you for assessing these additional features. Adding the power button and the commands on the right side of the controllers. These commands are essential in using the playstation device. I'm looking forward on updates of the Sofabaton libraries!!!
Dear Customer, thank you for contacting us. We apologize for this inconvenience. Currently, our Bluetooth code library does not include the PS4 power button. We will escalate this issue to our technical team for feasibility assessment and consider adding it in future updates.
Dear customer, Unfortunately, our technical staff was unable to add this code in the database. There are 3 ways for you reference if they can make your devices function properly. 1.Bluetooth Mode(such as Other, Android TV and so on) If your TV supports Bluetooth, you can add it via Bluetooth. When adding, select Other or Android TV. After downloading the code, open your TV's Bluetooth settings and pair it. 2.IR Learning Mode If your original remote control is an infrared remote control, you can try infrared learning. 3.Trimming method The specific operation process can also refer to the following link: https://www.youtube.com/watch?v=vCQ8Tr0Ar6U&t=19s If you have any questions or concerns, feel free to contact us.
Dear customer, Unfortunately, our technical staff was unable to add this code in the database. There are 3 ways for you reference if they can make your devices function properly. 1.Bluetooth Mode(such as Other, Android TV and so on) If your TV supports Bluetooth, you can add it via Bluetooth. When adding, select Other or Android TV. After downloading the code, open your TV's Bluetooth settings and pair it. 2.IR Learning Mode If your original remote control is an infrared remote control, you can try infrared learning. 3.Trimming method The specific operation process can also refer to the following link: https://www.youtube.com/watch?v=vCQ8Tr0Ar6U&t=19s If you have any questions or concerns, feel free to contact us.
Dear customer, thank you for contacting us. We were unable to find the code for this device in our database. We have already reported this device to our technical team to add it. We will leave you a message once it has been confirmed.