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Learn Function Not Working
Received X1 yesterday and everything is workig except it won't learn codes from existing remote.
Ed632
X Series
1 year ago
563
3
X! Activities How to?
I created a couple of activities, one is "Play Dynex" my bedroom TV. The activity requires turning on the TV as well as the...
cap33444
X Series
1 year ago
1389
1
Yamaha YSP-800 Codes not working
Are the Remote codes for the YSP-800 in the database? when i put it in it shows YSP-80 and it does not work on the soundbar...
cdrshm
U Series
1 year ago
605
1
Channel Master
My U1 does not work properly with my Channel Master DVR+ (model # CM-7500GB16). Specifcally, the PAUSE button causes the re...
Andy64
U Series
1 year ago
544
1
Pause/play via Alexa
I have the X1 setup with Alexa and by creating an activity, I can successfully switch it on. However, how can I play/pause ...
pospa
X Series
1 year ago
920
1
Missing or incorrect Code Databases
3 of my 4 components are not in the database of or are wrong: Bose Soundbar 300 (Missing) Sony XR-55A80J Television (In...
crewze
X Series
1 year ago
907
7
X1 Set-Up
Hi there. I recently purchased the Sofabaton X1 and I think I have it mostly working but have run into two issues: Samsun...
MMamdani
X Series
1 year ago
1373
1
Devices and Activites Blank on Remote
Hello I received this remote today. It briefly did show devices and activities I added in the app but now there are blanks....
nso46
X Series
1 year ago
370
1
How do I request support for a new device's IR Codes?
I just bought a Sofabaton U1 but it doesn't know about my Preamp, a Benchmark LA4. I could try to teach the U1 my IR codes,...
leedom
U Series
1 year ago
879
1
Remote won't turn on
As the title says, I'm trying to use my x1 remote as my U1 is slowly getting less responsive, but the X1 won't turn on. Not...
Clatsch01
X Series
1 year ago
1353
1
1
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Latest Release
1.
Alexa and Sofabaton Skill linked but not working with X2
2.
Directional keys on U3 erratic
3.
No option to hide devices on U3
4.
Firmware of remote
5.
U3 keeps freezing / reboots
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Amazon Ember
Latest comments
Please refer to this article: https://www.sofabaton.com/faq/how-to-use-alexa/
Did you add the Shield from our IR library or pair the remote via Bluetooth? Bluetooth is the recommended way.
It would be nice to have this feature on the X2 as well, or some kind of way to separate or group devices or actions. For example, by topic.
Sorry for the inconvenience! U3 does not currently support the function of hiding devices. We have already forwarded your request to our R&D department, and this feature will be added in a future update.
good luck, my old x1s reboots randomly every 2 weeks and good luck trying to catch it on camera, it's completely impossible to film it since it lasts 5 seconds and there is no way to pre-empt it.
Sorry, the video is necessary for a possible replacement process if you have a defect unit.