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X1 left and down navigation button broken!
Are there more people who suffer from unresponsive buttons on the X1. Since a few days the left and down navigation buttons...
ATY77
X Series
1 year ago
718
3
Feature request : Ability to backup configuration
It would be great to have the ability to backup the configuration of the hub/remote, either as a file, or on our SB account...
BiGnOsE
X Series
1 year ago
1915
8
Feature request : Device level macro
Some tedious tasks gain from being automated (macro), but the problem is that sometimes those macros are not directly relat...
BiGnOsE
X Series
1 year ago
1099
3
Bug assign key screen
When you want to assign keys on the X1 remote screen, the FAST FORWARD and REWIND key mapping are reversed, basically openn...
BiGnOsE
X Series
1 year ago
714
3
Apple TV Volume control impossible with X1 bluetooth
It is currently impossible to assign the volume control of the real AppleTV remote to the X1. This is a major issue for use...
Slawo
X Series
1 year ago
2182
7
TV Power on/off buttons
Hi team, My TV (TCL 65P615) and receiver (Denon AVRX3000) power down after several hours of inactivity. Obviously the remot...
blindman2k
X Series
1 year ago
919
4
X1 Remote for Amazon Fire TV 4-Series and Denon AVR-S950H
I am having trouble configuring activities on my X1 remote. I don't think it is adding the correct options for my Amazon Fi...
JeremyH
X Series
1 year ago
431
1
Can't re-connect to hub
Hi all, New customer today. I managed to connect the the hub with the app, updated the firmware, setup some devices and one...
infredible
X Series
1 year ago
732
1
Onkyo TX-NR525
Everything else set up fine and I really think I'll like this remote. If I can get the audio to work. No power, tried learn...
katsperson
X Series
1 year ago
370
2
Sync the remote
My remote won't sync anymore. It gets to 100% then displays "No Key". It's worked fine up until now. the last thing i did w...
Shrike
X Series
1 year ago
632
2
1
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Latest Release
1.
Alexa and Sofabaton Skill linked but not working with X2
2.
Directional keys on U3 erratic
3.
No option to hide devices on U3
4.
Firmware of remote
5.
U3 keeps freezing / reboots
6.
Amazon Ember
Latest comments
Please refer to this article: https://www.sofabaton.com/faq/how-to-use-alexa/
Did you add the Shield from our IR library or pair the remote via Bluetooth? Bluetooth is the recommended way.
It would be nice to have this feature on the X2 as well, or some kind of way to separate or group devices or actions. For example, by topic.
Sorry for the inconvenience! U3 does not currently support the function of hiding devices. We have already forwarded your request to our R&D department, and this feature will be added in a future update.
good luck, my old x1s reboots randomly every 2 weeks and good luck trying to catch it on camera, it's completely impossible to film it since it lasts 5 seconds and there is no way to pre-empt it.
Sorry, the video is necessary for a possible replacement process if you have a defect unit.