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  • X1 left and down navigation button broken!

    Are there more people who suffer from unresponsive buttons on the X1. Since a few days the left and down navigation buttons...
    • ATY77
    • X Series
    • 1 year ago
    • 718
    • 3
  • Feature request : Ability to backup configuration

    It would be great to have the ability to backup the configuration of the hub/remote, either as a file, or on our SB account...
    • BiGnOsE
    • X Series
    • 1 year ago
    • 1915
    • 8
  • Feature request : Device level macro

    Some tedious tasks gain from being automated (macro), but the problem is that sometimes those macros are not directly relat...
    • BiGnOsE
    • X Series
    • 1 year ago
    • 1099
    • 3
  • Bug assign key screen

    When you want to assign keys on the X1 remote screen, the FAST FORWARD and REWIND key mapping are reversed, basically openn...
    • BiGnOsE
    • X Series
    • 1 year ago
    • 714
    • 3
  • Apple TV Volume control impossible with X1 bluetooth

    It is currently impossible to assign the volume control of the real AppleTV remote to the X1. This is a major issue for use...
    • Slawo
    • X Series
    • 1 year ago
    • 2182
    • 7
  • TV Power on/off buttons

    Hi team, My TV (TCL 65P615) and receiver (Denon AVRX3000) power down after several hours of inactivity. Obviously the remot...
    • blindman2k
    • X Series
    • 1 year ago
    • 919
    • 4
  • X1 Remote for Amazon Fire TV 4-Series and Denon AVR-S950H

    I am having trouble configuring activities on my X1 remote. I don't think it is adding the correct options for my Amazon Fi...
    • JeremyH
    • X Series
    • 1 year ago
    • 431
    • 1
  • Can't re-connect to hub

    Hi all, New customer today. I managed to connect the the hub with the app, updated the firmware, setup some devices and one...
    • infredible
    • X Series
    • 1 year ago
    • 732
    • 1
  • Onkyo TX-NR525

    Everything else set up fine and I really think I'll like this remote. If I can get the audio to work. No power, tried learn...
    • katsperson
    • X Series
    • 1 year ago
    • 370
    • 2
  • Sync the remote

    My remote won't sync anymore. It gets to 100% then displays "No Key". It's worked fine up until now. the last thing i did w...
    • Shrike
    • X Series
    • 1 year ago
    • 632
    • 2
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Most Popular Articles

  • 1. 2022.9.9, Major Update of Android APP ,HUB
  • 2. 【Tutorial】 X1 User Guide and FAQ, Continuously Updated...
  • 3. How to program macros?
  • 4. X1 Hub Upgrade Already!
  • 5. What I learned about the U1 (edited)
  • 6. Major Advancement: X1 Hub firmware version V15 is here!

Latest Release

  • 1. Alexa and Sofabaton Skill linked but not working with X2
  • 2. Directional keys on U3 erratic
  • 3. No option to hide devices on U3
  • 4. Firmware of remote
  • 5. U3 keeps freezing / reboots
  • 6. Amazon Ember

Latest comments

  • Please refer to this article: https://www.sofabaton.com/faq/how-to-use-alexa/
  • Did you add the Shield from our IR library or pair the remote via Bluetooth? Bluetooth is the recommended way.
  • It would be nice to have this feature on the X2 as well, or some kind of way to separate or group devices or actions. For example, by topic.
  • Sorry for the inconvenience! U3 does not currently support the function of hiding devices. We have already forwarded your request to our R&D department, and this feature will be added in a future update.
  • good luck, my old x1s reboots randomly every 2 weeks and good luck trying to catch it on camera, it's completely impossible to film it since it lasts 5 seconds and there is no way to pre-empt it.
  • Sorry, the video is necessary for a possible replacement process if you have a defect unit.
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