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  • Lift wake go to activities

    Please add a option so when you lift to wake the remote, it goes straight to activities. Skipping the (activities) (devices...
    • damcclu
    • X1
    • 1 year ago
    • 116
    • 3
  • New X1S

    Hello, Is there a trade-in program for X1S upgrade from X1? Cheers Chris
    • chrizy
    • X1
    • 1 year ago
    • 303
    • 1
  • X1s Info

    Can anyone who owns an X1s answer these please. Are you now able to change the order of the Macro/Favourite buttons that ap...
    • Dave480
    • X1
    • 1 year ago
    • 573
    • 3
  • X1S problem

    the only problem i'm having is consent switching from avtivaties to devices on the remote. Its worse than the X1 when will ...
    • Lab22942
    • X1
    • 1 year ago
    • 432
    • 14
  • Adding other smart devices in learning like and add icons too!

    Please add other smart devices in learning like air purifier. I can do this with U2 but not in X1. The devices type are VER...
    • tmptsmph
    • X1
    • 1 year ago
    • 480
    • 1
  • Sofabaton X1 and Lytmi Fantasy Color Box

    Hello, It would be nice to have support for this product. The Lytmi color box does not come with a remote, but only control...
    • SyphonDog3
    • X1
    • 1 year ago
    • 180
    • 1
  • PS3 and X1 Remote

    Hello!I discovered that the PS3 can detect the Sofabaton remote when I try to pair as a bluetooth remote. The PS3 generates...
    • SyphonDog3
    • X1
    • 1 year ago
    • 875
    • 3
  • Please add code for SVI Cloud 9P

    Please add code for SVI Cloud 9P
    • AceIsAce1
    • Remote control
    • 1 year ago
    • 139
    • 1
  • X1 scroll wheel has issues scrolling up

    I've had the X1 for 6 months now and I finally setup enough activites that I need to scroll down/up to select them. Scrolli...
    • RCLEMENT
    • X1
    • 1 year ago
    • 898
    • 5
  • DirecTV Gemini Air

    The DirecTV Gemini Air device is in the IR Database but does not work, nor will it learn from the remote.  I believe t...
    • BlueHavanaII
    • U1
    • 1 year ago
    • 479
    • 2
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Latest comments

  • Dear customer, we apologize for the inconvenience. Is there any obstruction between your Denon AVR-S960H and the hub? Because the X series signals are all transmitted from the hub. The remote control itself does not have infrared signals. Therefore, there needs to be a direct line of sight between the hub and the device. If there is an obstruction between your hub and Denon AVR-S960H, you need to use an IR blaster. Please press the buttons on the original remotes of the Denon AVR-S960H and check if any lights flash on the surface of your Denon. Then plug the IR blasters into the back of our hub and attach the heads of the IR blasters to this area.
  • Yes, thank you for your suggestion. I will share it with our team to assess its feasibility and consider whether to add this feature in future updates.
  • Is this something you would consider adding in the future? I'm sure its a common issue.
  • How did the IR accessory from Verizon work out?
  • How did the Verizon IR adaptor work out?
  • I solved quite simple. I use the IR command to the Xiaomi TV (still works with IR - found it in the DB) and assign it to the TV button (Macro). Also reprogramme the power button. At end I hide the IR remote to not appear on the menu of the command. All works fine (just to remmember the power is IR, and must be at sight of the TV ... all other buttons are BT (you can only program the TV button to IR and left the power in BT if you want BT and IR). Hope it helps
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