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X1 Remote defective needs replacement
Sofabaton support, I have a Dish Network Hopper3 set top box and the X1 has an error when trying to control it. While in Di...
SeanInTheWoods
X Series
1 year ago
733
3
Only ir devices?
Will the x1 only work on ir devices?
joshgalarza01
X Series
1 year ago
485
3
Cable box and receiver not working
I have followed all of the instructions and only my tv will turn on. My Demon avr-4310ci and a common motorola cable box vi...
joshgalarza01
X Series
1 year ago
543
1
Have to reboot my hub daily to make it work again
Hello, I am having an issue where my remote stops working and I have to reboot my hub to get it to work again. I just purch...
chaws
X Series
1 year ago
1257
6
X1 - Add Hisense Discrete Input Selections
Well it took a bit of tinkering but I have finally got my X1 setup to be able to change the inputs on my Hisense U6G via di...
mmmmmcoke
X Series
1 year ago
666
2
X1 - Allow Manual IP Address Configuration
Just wondering if there is any chance of allowing the user to define the IP address of the X1 Hub instead of only scanning ...
mmmmmcoke
X Series
1 year ago
657
2
X1 Update - long presses not working
Just did the latest X1 updates, and now my long press auto repeats no longer work. It just acts like a short press. This in...
jbl123
X Series
1 year ago
2171
11
X1 Battery Indicator Not Working
I just purchased the X1 remote and have one problem I am hoping someone can help me with. The battery indicator seems stuck...
RobertG
X Series
1 year ago
750
2
Connect to hub over VPN
I would like to be able to connect to my hub when connected to my network via a VPN connection.
sonar
X Series
1 year ago
584
1
Need to have Sony XBR X900H TV added to the database!
Hi, I need to have my TV added to the database, the remote is kindof useless without getting proper support added. Bluetoot...
tycho81
X Series
1 year ago
589
3
1
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Most Popular Articles
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2022.9.9, Major Update of Android APP ,HUB
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【Tutorial】 X1 User Guide and FAQ, Continuously Updated...
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What I learned about the U1 (edited)
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Major Advancement: X1 Hub firmware version V15 is here!
Latest Release
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Feature request for haptic feedback on screen buttons
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X2 and VM360
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X2 and Alexa
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Feature Request
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„Activity Homepage“ settung per Activity, not globally
Latest comments
Dear Customer, Thank you for your interest in our products. Without a remote control, you cannot access the database. 1. Your device is listed in our infrared code library, which also includes commands such as HDMI2. 2. The X Series can create Activities, while Alexa can only turn Activities on and off. Regarding the URLs you mentioned, this can be achieved through IP control. For IP control, kindly note the following: lP device option requires a lot of knowledge to use and supports only HTTP and IP addresses. But it doesn't support HTTPS or hostname or DNS (Domains) name and this means that although it can be used with lFTTT but it's actually not possible without HTTPs and hostname in the GET option. And the following feedback FYI: If l try to user a POST HTTP method with a JSON body payload. l add the payload like {"on*: true}. When l Edit the button properties, the JSON content is escaped, and shows like "{\"on\*: true }" and when l try to edit it like an error message that this is not a valid JSON value. In addition, here is a video that walks you through setting up the X1S step by step; you may find it helpful. https://youtu.be/CBX1QWeILtU?si=jdlS0MP-K19VDnmV Timestamps: 00:00 - Intro 01:15 - What's in the box 01:47 - Installing the Hub 03:28 - App Setup 05:37 - Adding Devices 07:42 - Setting Up AppleTV 08:39 - Adjusting Power Settings 12:55 - Source Configuration 17:31 - Creating Activities 20:40 - Adding Activities 26:20 - Sharing Remote Codes 27:40 - Updating Firmware 28:36 - Learning Remotes 35:50 - Repairing Commands 31:42 - Create Custom Buttons 32:50 - Create Favorite Keys 35:00 - Using the Remote
Dear Customer, thank you very much for your suggestion. I will share it with our team so they can evaluate its feasibility and consider whether we can include this feature in the next update.
Totally agree with this suggestion, please add it.
When are we going to see an update to see scenes from hue on the x2 this is about one of the only problems I have with the x2 from fully going from the harmony elite full time?
How are you able to get it in as a keyboard? It just pairs as the sofabaton when I try.
Thank you