×
Login
Nickname
Password
Login
X Series
U Series
Holiday Announcement
Remote control
Affiliate
Tags
Login
Register
X1 App can no longer Connect to Hub
Installed yesterday and setup then hub and connected to the hub from the App. Configured 3 devices and created 3 activities...
Earl724
X Series
1 year ago
784
2
Lost ability to control Rogers ignite after firmware update
I did the firmware update yesterday and am experiencing a step backwards in functionality when trying to control my Rogers ...
TheStrid
X Series
1 year ago
1031
5
Remote Completely Dead After Firmware Update
Updated to version 9 when the app asked me to. Got to 100% and completed the update. Now the remote is dead, screen doesn't...
NigeltheBold
X Series
1 year ago
874
6
X1 - Amazon Echo / Alexa Support
I have installed the Amazon Echo (Alexa) skill but, I am unable to control the sofabaton devices via voice commands. Is the...
mmmmmcoke
X Series
1 year ago
3095
4
Need additional function in activities
I have just received my X1 and am attempting to set it up. I am coming to this after using Harmony for years back to my fir...
chadsfake
X Series
1 year ago
1760
4
New Firmware Problems
After hours trying to get new X1 up and running. The FIrmware updates would not allow! After switching Off any router prote...
joecast
X Series
1 year ago
877
6
Weak IR
Is there an easy/correct way to disassemble the U1? I want to change the IR emitter or the current limiter resistor. The IR...
Distox
U Series
1 year ago
2457
6
X1 remote bricked after firmware update?
I started the firmware update and the updating process was completed successfully. But after the update, the X1 does not wo...
Lucster
X Series
1 year ago
603
1
Foxtel IQ4 in Oz
Have been unable to add device and then have buttons working. either don't work or intermittent. The teach method for play/...
marcel1511
X Series
1 year ago
643
2
SofaBaton X1 bluetooth issue with Nvidia Shield -- any ideas?
The latest issue I am having with my SofaBaton X1 is that I am having to repair the bluetooth connection with the Nvidia Sh...
iowahokies
X Series
1 year ago
2111
6
1
...
126
127
128
...
186
Most Popular Articles
1.
2022.9.9, Major Update of Android APP ,HUB
2.
【Tutorial】 X1 User Guide and FAQ, Continuously Updated...
3.
How to program macros?
4.
X1 Hub Upgrade Already!
5.
What I learned about the U1 (edited)
6.
Major Advancement: X1 Hub firmware version V15 is here!
Latest Release
1.
Alexa and Sofabaton Skill linked but not working with X2
2.
Directional keys on U3 erratic
3.
No option to hide devices on U3
4.
Firmware of remote
5.
U3 keeps freezing / reboots
6.
Amazon Ember
Latest comments
Please refer to this article: https://www.sofabaton.com/faq/how-to-use-alexa/
Did you add the Shield from our IR library or pair the remote via Bluetooth? Bluetooth is the recommended way.
It would be nice to have this feature on the X2 as well, or some kind of way to separate or group devices or actions. For example, by topic.
Sorry for the inconvenience! U3 does not currently support the function of hiding devices. We have already forwarded your request to our R&D department, and this feature will be added in a future update.
good luck, my old x1s reboots randomly every 2 weeks and good luck trying to catch it on camera, it's completely impossible to film it since it lasts 5 seconds and there is no way to pre-empt it.
Sorry, the video is necessary for a possible replacement process if you have a defect unit.