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  • X1 App can no longer Connect to Hub

    Installed yesterday and setup then hub and connected to the hub from the App. Configured 3 devices and created 3 activities...
    • Earl724
    • X Series
    • 1 year ago
    • 784
    • 2
  • Lost ability to control Rogers ignite after firmware update

    I did the firmware update yesterday and am experiencing a step backwards in functionality when trying to control my Rogers ...
    • TheStrid
    • X Series
    • 1 year ago
    • 1031
    • 5
  • Remote Completely Dead After Firmware Update

    Updated to version 9 when the app asked me to. Got to 100% and completed the update. Now the remote is dead, screen doesn't...
    • NigeltheBold
    • X Series
    • 1 year ago
    • 874
    • 6
  • X1 - Amazon Echo / Alexa Support

    I have installed the Amazon Echo (Alexa) skill but, I am unable to control the sofabaton devices via voice commands. Is the...
    • mmmmmcoke
    • X Series
    • 1 year ago
    • 3095
    • 4
  • Need additional function in activities

    I have just received my X1 and am attempting to set it up. I am coming to this after using Harmony for years back to my fir...
    • chadsfake
    • X Series
    • 1 year ago
    • 1760
    • 4
  • New Firmware Problems

    After hours trying to get new X1 up and running. The FIrmware updates would not allow! After switching Off any router prote...
    • joecast
    • X Series
    • 1 year ago
    • 877
    • 6
  • Weak IR

    Is there an easy/correct way to disassemble the U1? I want to change the IR emitter or the current limiter resistor. The IR...
    • Distox
    • U Series
    • 1 year ago
    • 2457
    • 6
  • X1 remote bricked after firmware update?

    I started the firmware update and the updating process was completed successfully. But after the update, the X1 does not wo...
    • Lucster
    • X Series
    • 1 year ago
    • 603
    • 1
  • Foxtel IQ4 in Oz

    Have been unable to add device and then have buttons working. either don't work or intermittent. The teach method for play/...
    • marcel1511
    • X Series
    • 1 year ago
    • 643
    • 2
  • SofaBaton X1 bluetooth issue with Nvidia Shield -- any ideas?

    The latest issue I am having with my SofaBaton X1 is that I am having to repair the bluetooth connection with the Nvidia Sh...
    • iowahokies
    • X Series
    • 1 year ago
    • 2111
    • 6
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Most Popular Articles

  • 1. 2022.9.9, Major Update of Android APP ,HUB
  • 2. 【Tutorial】 X1 User Guide and FAQ, Continuously Updated...
  • 3. How to program macros?
  • 4. X1 Hub Upgrade Already!
  • 5. What I learned about the U1 (edited)
  • 6. Major Advancement: X1 Hub firmware version V15 is here!

Latest Release

  • 1. Alexa and Sofabaton Skill linked but not working with X2
  • 2. Directional keys on U3 erratic
  • 3. No option to hide devices on U3
  • 4. Firmware of remote
  • 5. U3 keeps freezing / reboots
  • 6. Amazon Ember

Latest comments

  • Please refer to this article: https://www.sofabaton.com/faq/how-to-use-alexa/
  • Did you add the Shield from our IR library or pair the remote via Bluetooth? Bluetooth is the recommended way.
  • It would be nice to have this feature on the X2 as well, or some kind of way to separate or group devices or actions. For example, by topic.
  • Sorry for the inconvenience! U3 does not currently support the function of hiding devices. We have already forwarded your request to our R&D department, and this feature will be added in a future update.
  • good luck, my old x1s reboots randomly every 2 weeks and good luck trying to catch it on camera, it's completely impossible to film it since it lasts 5 seconds and there is no way to pre-empt it.
  • Sorry, the video is necessary for a possible replacement process if you have a defect unit.
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