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  • X1 battery need recharge every week.

    How long should the X1 run on a battery charge? My X1, with normal use, doesn't last a week on a single battery charge.
    • ATY77
    • X1
    • 1 year ago
    • 1658
    • 7
  • Manual Learning Mode

    There's a section where you need to select the device type, some are straight forward like "TV" or "DVD" but I have no clue...
    • Jonafoto
    • X1
    • 1 year ago
    • 521
    • 1
  • Apple TV volume control?

    I have a Sony tv and Apple TV. Normally, I can use the Apple TV remote to control the tv volume. How do I do this with sofa...
    • Dave3rd
    • X1
    • 1 year ago
    • 609
    • 3
  • A few things to fix including Philips hue

    Hi, I have a few problems to share: Philips hue support : previously only 2 devices were added, now after wifi scan one ca...
    • Albator
    • X1
    • 1 year ago
    • 660
    • 3
  • Bluetooth ID all zeros

    Hello! I had set this remote up months ago but haven't been able to get it to connect since. I have the exact same issue as...
    • Ikubod
    • U1
    • 1 year ago
    • 346
    • 1
  • USBC charging issue

    When using a true usb-c source with the usb-c cable, the unit will not charge. You must be using a usb a on one side with U...
    • stevew
    • X1
    • 1 year ago
    • 1039
    • 3
  • Set up using bluetooth problem

    My TV box (Brand name is Boss Version 4) using bluetooth to set up the X1 and everything is ok but the Power button which c...
    • NewAL8
    • X1
    • 1 year ago
    • 623
    • 4
  • Please add to database receiver Yamaha RXV863

    Trying to set up my U1 remote and need this receiver added. IR seems not to map correctly. Thank you!
    • MaineYooper
    • U1
    • 1 year ago
    • 673
    • 2
  • U1 remote hurts my dogs ears

    Hi all, Does anyone else have issues with the u1 using sofabaton u1 (to an Amazon fire stick 4k) bothering your dogs ears? ...
    • andrewm
    • U1
    • 1 year ago
    • 415
    • 2
  • Starting Activities When TV Powers On

    I have set up a number of activities which all work perfrectly when my TV is on. However, when I first turn the TV on, it s...
    • NickB
    • X1
    • 1 year ago
    • 755
    • 4
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Most Popular Articles

  • 1. 2022.9.9, Major Update of Android APP ,HUB
  • 2. 【Tutorial】 X1 User Guide and FAQ, Continuously Updated...
  • 3. X1 Hub Upgrade Already!
  • 4. What I learned about the U1 (edited)
  • 5. How to program macros?
  • 6. Major Advancement: X1 Hub firmware version V15 is here!

Latest Release

  • 1. scroll wheel issue - DIY fix
  • 2. how to do i move settings new hub?
  • 3. Virgin media box dose not work and will not work
  • 4. Charging Issue
  • 5. X1S activities long press volume down not working
  • 6. App fails on multiple devices

Latest comments

  • Thank you for sharing this useful article with us! Your solution is very detailed and I'm sure it will be of great help to users experiencing similar problems. Regarding the warranty issue you mentioned, we are sorry to hear that your remote is not covered by warranty. If you have any other questions or need official support in the future, please feel free to contact our customer service team and we will be happy to assist you. Thank you again for your contribution and we look forward to hearing from you as you continue to share more great content!
  • Thanks for contacting us, the X1S now has a backup feature. If your new remote and old remote are both X1S, you can backup the data of the old remote and import it to the new remote.X1 does not support data backup at this time.
  • Thanks for contacting us, we have some codes for virgin media box in our IR code library, if any of the buttons don't work, let us know the model of your box and we'll check the codes
  • http://bbs.sofabaton.com:8091/post/1872
  • http://bbs.sofabaton.com:8091/post/1872
  • apparently cannot move from old X1 hub to new X1S
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