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  • Devices and Activites Blank on Remote

    Hello I received this remote today. It briefly did show devices and activities I added in the app but now there are blanks....
    • nso46
    • X1
    • 1 year ago
    • 301
    • 1
  • How do I request support for a new device's IR Codes?

    I just bought a Sofabaton U1 but it doesn't know about my Preamp, a Benchmark LA4. I could try to teach the U1 my IR codes,...
    • leedom
    • U1
    • 1 year ago
    • 688
    • 1
  • Remote won't turn on

    As the title says, I'm trying to use my x1 remote as my U1 is slowly getting less responsive, but the X1 won't turn on. Not...
    • Clatsch01
    • X1
    • 1 year ago
    • 1287
    • 1
  • fakeRoku (iobroker) doesn´t react

    Hey guy, I´m starting to change my hamony hub to the X1. I can find my virtual Roku 3 (to control smart home devices) in th...
    • Phago_Z
    • X1
    • 1 year ago
    • 1098
    • 2
  • Chromecast with Google TV???

    Hi, I really like the X1 hardware, and it seems the software is steadily improving. I'm unable to use this as my main remot...
    • Dragonwyntir
    • X1
    • 1 year ago
    • 4616
    • 6
  • Hub connect problem

    Hub will not connect although status light is green
    • Bob66
    • X1
    • 1 year ago
    • 432
    • 2
  • IFTTT Support?

    Hello there! I know Support for Google Home/Google Assistent is still pending. But is there going to be Support for IFTTT? ...
    • Tubanist
    • X1
    • 1 year ago
    • 1116
    • 2
  • U1 support for ONN. brand Roku TV?

    I can not get the U1 to work with this TV. Even programming the buttons from the original remote doesn't work. Please help!
    • second2one
    • U1
    • 1 year ago
    • 509
    • 1
  • Telus Optik STB and X1

    Telus Optik STB not fully integrated. Cannot get Recorded TV button to work on X1 Remote. Number entry has lag so can't use...
    • AlexB_Can
    • X1
    • 1 year ago
    • 829
    • 2
  • X1 Can I add the Nintendo Switch or Switch OED?

    I can't figure out how to add this device if at all.
    • samoan
    • X1
    • 1 year ago
    • 2149
    • 3
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Latest comments

  • Please,allow us to transfer codes from U2 to another remote controls.
  • Thank you for contacting us. It is currently not possible to add additional commands to the Bluetooth code base. I will escalate your demand to our team to assess the feasibility and consider if it can be added in a future update. Thank you for your suggestion!
  • Please consider adding this. Other controllers do it by mimicking a switch or sensor through the Alexa Skill. It would make Sofabaton so powerful!
  • For anyone having the same problem. I had the best result with the "Bluetooth Keyboard" in the Sofabaton app.
  • In 2025 I’m having the problem listed 3 years ago with X1S and Roku Ultra with IR. For example on YouTube app on Roku on various menus a click of the downward arrow jumps to spot that would require 2 clicks….have to try recover by upward arrow. Also can’t provision WiFi for Roku Ultra (with recommended changes on Roku to Permissive) as downloading code library always stops around 85% say Exception occurred during device creation. Any ideas?
  • Dear customer, thank you for your patience .Just confirmed with our techs that your device has been added to our database, please use the information below to add it. Brand:McIntosh Model:MX100
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