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X1 behaviors - entering numbers is going to be a showstopper
issue 1, after latest firmware upgrade – remote indicated "lost hub" not even sure what that means. What is the protocol be...
cap33444
X1
1 year ago
2854
5
Do not update the latest firmware
The latest firmware updates literally broke alot of functions. The previous update is still by far the better firmware/soft...
cohortcw
X1
1 year ago
1140
6
Draper IR Codes
Do you have the codes for controlling a Draper screen. Draper control is an LVC-III with a Draper IR control.
sattre81
U1
1 year ago
381
1
X1 Update
The new update basically killed my X1 Apple Tv remote my Denon remote and now the hub even has trouble connecting. should o...
Harleyguy1957
X1
1 year ago
485
1
U1 Display always on
My U1's display is always on, it will never turn off. I've tried changing the display settings, but no luck. Aslo the inten...
bhereth
U1
1 year ago
829
2
After update to 3.2.4 Cursor Keys problem.
The Cursor keys now jump two items on my Sony TV unless pressed very quickly.
Richard46
X1
1 year ago
470
8
Long Press No Longer Working
I've just updated my X1 with the 1st July release and have found that long press commands no longer work. I've tried multip...
NickB
X1
1 year ago
1697
42
X1 and Phillips Hue
So I have been unable to successfully add my Phillips Hue system since launch With the initial software, I coold add it but...
pcorrado
X1
1 year ago
879
2
TVIP S-box
Hi! I'm having problems with getting the TVIP S-box v. 605 to work. My original remote for the TVIP uses Bluetooth. Can you...
ManhattanSkyline
X1
1 year ago
369
1
Learning not working even with july 1 firmware update
I have tried to get learning to work using both Apple TV 4K remote and harmony hub remote and it is not working.
Dog458
X1
1 year ago
445
3
1
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Latest comments
Thank you for contacting us. It is currently not possible to add additional commands to the Bluetooth code base. I will escalate your demand to our team to assess the feasibility and consider if it can be added in a future update. Thank you for your suggestion!
Please consider adding this. Other controllers do it by mimicking a switch or sensor through the Alexa Skill. It would make Sofabaton so powerful!
For anyone having the same problem. I had the best result with the "Bluetooth Keyboard" in the Sofabaton app.
In 2025 I’m having the problem listed 3 years ago with X1S and Roku Ultra with IR. For example on YouTube app on Roku on various menus a click of the downward arrow jumps to spot that would require 2 clicks….have to try recover by upward arrow. Also can’t provision WiFi for Roku Ultra (with recommended changes on Roku to Permissive) as downloading code library always stops around 85% say Exception occurred during device creation. Any ideas?
Dear customer, thank you for your patience .Just confirmed with our techs that your device has been added to our database, please use the information below to add it. Brand:McIntosh Model:MX100
Thanks for the reply. Appreciated. Same disappointing result as before. Paired as Bluetooth - Other. The only working buttons are the number, dpad up/down/left/right and volume up/down buttons. left column the button described as in your app right column the button readout with keymapperorg/KeyMapper home - numpad 7 homepage - nothing home 1 - home (not working) ok - nothing select - scancode 1132 back - nothing return - nothing