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Lost my charger plug/replacement?
I just recently purchased a SofaBaton X1 from Amazon (August 5th), but have somehow misplaced the charger plug in the house...
DragonValor
X Series
1 year ago
674
1
Upgrading X1 Hub and Remote in an Unifi managed network
Unifi managed network with threat management enabled will block downloading update files from Sofabaton server at 52.37.225...
oh2th
X Series
1 year ago
904
1
Codes for Optoma Technology UHD50X 4K UHD
Looking for codes for Optoma Technology UHD50X 4K UHD
kmoore
U Series
1 year ago
524
2
Trinnov Altitude 16
I have a trnniov and before I open the sofabatton X1 box I am wondering if the required long press of seperate buttons on a...
shimoda
X Series
1 year ago
487
1
Reset to factory
After attempting to set up the X1 and finding that commands which are successful via the app but not the remote, this despi...
ozbrit
X Series
1 year ago
3331
2
Firestick shortcut buttons to U1?
Can I not program the Firestick shortcut buttons to the U1? Such as Hule, Disney,Prime etc etc?
paulwgraber
U Series
1 year ago
955
3
X1 remote?
Hi As a buyer of the U1 which wasn't really a replacement for a Harmony 650 owing to lagginess - my wife now uses it as a s...
ozbrit
X Series
1 year ago
818
4
Hisense 75A6H
I bought a sofabaton U1. I'm able to program it with the Hisense 75A6G in your IR database, but my TV is 75A6H. Most of the...
subtitles
U Series
1 year ago
626
5
Another Suggestion
Another suggestion I have is to upgrade the documentation that customers see when they open the box for the first time. Lik...
Boomer57
X Series
1 year ago
977
1
Documentation Needs Help
I don't know where to submit ideas or recommendations so I'll do so here. One of the biggest issues I've seen with new tech...
Boomer57
X Series
1 year ago
776
1
1
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Most Popular Articles
1.
2022.9.9, Major Update of Android APP ,HUB
2.
【Tutorial】 X1 User Guide and FAQ, Continuously Updated...
3.
How to program macros?
4.
X1 Hub Upgrade Already!
5.
What I learned about the U1 (edited)
6.
Major Advancement: X1 Hub firmware version V15 is here!
Latest Release
1.
Alexa and Sofabaton Skill linked but not working with X2
2.
Directional keys on U3 erratic
3.
No option to hide devices on U3
4.
Firmware of remote
5.
U3 keeps freezing / reboots
6.
Amazon Ember
Latest comments
Please refer to this article: https://www.sofabaton.com/faq/how-to-use-alexa/
Did you add the Shield from our IR library or pair the remote via Bluetooth? Bluetooth is the recommended way.
It would be nice to have this feature on the X2 as well, or some kind of way to separate or group devices or actions. For example, by topic.
Sorry for the inconvenience! U3 does not currently support the function of hiding devices. We have already forwarded your request to our R&D department, and this feature will be added in a future update.
good luck, my old x1s reboots randomly every 2 weeks and good luck trying to catch it on camera, it's completely impossible to film it since it lasts 5 seconds and there is no way to pre-empt it.
Sorry, the video is necessary for a possible replacement process if you have a defect unit.