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  • Can’t customize controls

    I was able to activate the U1 for my TV and Comcast remote, but it would not allow me to customize controls.  I held t...
    • DanJ99
    • U Series
    • 1 year ago
    • 756
    • 3
  • cant get remote to work with windows media center

    Hi, Has anyone managed to get this to work with windows media center?  for some reason som commands work sometimes and...
    • phild83
    • X Series
    • 1 year ago
    • 1477
    • 5
  • App FAILS to CONNECT to U1

    Hello from the USA. I purchased a U1 from Amazon. My phone is a Galaxy S10, 3 years old. After installing the app, I bypass...
    • RajaB
    • U Series
    • 1 year ago
    • 755
    • 1
  • X1: Nvidia shield constantly and seemingly randomly unpairing.

    The x1 shield works for a while and then it odesn't until you unplug and re-plug in the hub. very annoying. I see others ar...
    • sbsnwp
    • X Series
    • 1 year ago
    • 551
    • 4
  • X1: One device will not learn commands

    I have configured my PVR Arris: AX013ANM. I need to learn commands to skip forward and back. I have an IR remote that works...
    • sbsnwp
    • X Series
    • 1 year ago
    • 450
    • 2
  • X1: One device will not work properly with the remote

    I have configured my PVR Arris: AX013ANM. I can control the device effectively with the mobile app. However it does not wor...
    • sbsnwp
    • X Series
    • 1 year ago
    • 613
    • 2
  • VIP5662W missing command

    Can you please add the "Last" command for the Arris VIP5662W device database? Thanks!
    • TorpidLittle
    • X Series
    • 1 year ago
    • 628
    • 5
  • Xfinity STB

    Anyone had any luck setting up the X1 with newer Xfinity STBs?  I've tried the Xfinity Icon during the setup (foolishl...
    • DukeFrisbee
    • X Series
    • 1 year ago
    • 666
    • 3
  • TiVo Edge

    I would love to here everyone's experience with the X1 and TiVo Edge or other TiVo DVRs. I want to get the X1 but can not f...
    • bczinski
    • X Series
    • 1 year ago
    • 462
    • 1
  • Starting/Switching to an Activity without Sending Power Commands

    Is there no way to switch to or start an activity without sending power commands? It does not appear that you can. All crea...
    • TK423
    • X Series
    • 1 year ago
    • 1058
    • 5
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Most Popular Articles

  • 1. 2022.9.9, Major Update of Android APP ,HUB
  • 2. 【Tutorial】 X1 User Guide and FAQ, Continuously Updated...
  • 3. How to program macros?
  • 4. X1 Hub Upgrade Already!
  • 5. What I learned about the U1 (edited)
  • 6. Major Advancement: X1 Hub firmware version V15 is here!

Latest Release

  • 1. Alexa and Sofabaton Skill linked but not working with X2
  • 2. Directional keys on U3 erratic
  • 3. No option to hide devices on U3
  • 4. Firmware of remote
  • 5. U3 keeps freezing / reboots
  • 6. Amazon Ember

Latest comments

  • Please refer to this article: https://www.sofabaton.com/faq/how-to-use-alexa/
  • Did you add the Shield from our IR library or pair the remote via Bluetooth? Bluetooth is the recommended way.
  • It would be nice to have this feature on the X2 as well, or some kind of way to separate or group devices or actions. For example, by topic.
  • Sorry for the inconvenience! U3 does not currently support the function of hiding devices. We have already forwarded your request to our R&D department, and this feature will be added in a future update.
  • good luck, my old x1s reboots randomly every 2 weeks and good luck trying to catch it on camera, it's completely impossible to film it since it lasts 5 seconds and there is no way to pre-empt it.
  • Sorry, the video is necessary for a possible replacement process if you have a defect unit.
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