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App FAILS to CONNECT to U1
Hello from the USA. I purchased a U1 from Amazon. My phone is a Galaxy S10, 3 years old. After installing the app, I bypass...
RajaB
U Series
1 year ago
717
1
X1: Nvidia shield constantly and seemingly randomly unpairing.
The x1 shield works for a while and then it odesn't until you unplug and re-plug in the hub. very annoying. I see others ar...
sbsnwp
X Series
1 year ago
525
4
X1: One device will not learn commands
I have configured my PVR Arris: AX013ANM. I need to learn commands to skip forward and back. I have an IR remote that works...
sbsnwp
X Series
1 year ago
415
2
X1: One device will not work properly with the remote
I have configured my PVR Arris: AX013ANM. I can control the device effectively with the mobile app. However it does not wor...
sbsnwp
X Series
1 year ago
581
2
VIP5662W missing command
Can you please add the "Last" command for the Arris VIP5662W device database? Thanks!
TorpidLittle
X Series
1 year ago
597
5
Xfinity STB
Anyone had any luck setting up the X1 with newer Xfinity STBs? I've tried the Xfinity Icon during the setup (foolishl...
DukeFrisbee
X Series
1 year ago
645
3
TiVo Edge
I would love to here everyone's experience with the X1 and TiVo Edge or other TiVo DVRs. I want to get the X1 but can not f...
bczinski
X Series
1 year ago
447
1
Starting/Switching to an Activity without Sending Power Commands
Is there no way to switch to or start an activity without sending power commands? It does not appear that you can. All crea...
TK423
X Series
1 year ago
998
5
Can you cover the green light on the front of the X1 hub?
Can you cover the light on the front of the X1 hub with a sticker like this? The light is distracting and annoying but is i...
TK423
X Series
1 year ago
580
3
Lutron Caseta support
Has there been any requests for Lutron Caseta support? Specifically their smart lighting hub. Sofabaton would you please wo...
Wesley84
X Series
1 year ago
2174
8
1
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Latest comments
Dear Customer, Thank you for your interest in our products. Without a remote control, you cannot access the database. 1. Your device is listed in our infrared code library, which also includes commands such as HDMI2. 2. The X Series can create Activities, while Alexa can only turn Activities on and off. Regarding the URLs you mentioned, this can be achieved through IP control. For IP control, kindly note the following: lP device option requires a lot of knowledge to use and supports only HTTP and IP addresses. But it doesn't support HTTPS or hostname or DNS (Domains) name and this means that although it can be used with lFTTT but it's actually not possible without HTTPs and hostname in the GET option. And the following feedback FYI: If l try to user a POST HTTP method with a JSON body payload. l add the payload like {"on*: true}. When l Edit the button properties, the JSON content is escaped, and shows like "{\"on\*: true }" and when l try to edit it like an error message that this is not a valid JSON value. In addition, here is a video that walks you through setting up the X1S step by step; you may find it helpful. https://youtu.be/CBX1QWeILtU?si=jdlS0MP-K19VDnmV Timestamps: 00:00 - Intro 01:15 - What's in the box 01:47 - Installing the Hub 03:28 - App Setup 05:37 - Adding Devices 07:42 - Setting Up AppleTV 08:39 - Adjusting Power Settings 12:55 - Source Configuration 17:31 - Creating Activities 20:40 - Adding Activities 26:20 - Sharing Remote Codes 27:40 - Updating Firmware 28:36 - Learning Remotes 35:50 - Repairing Commands 31:42 - Create Custom Buttons 32:50 - Create Favorite Keys 35:00 - Using the Remote
Dear Customer, thank you very much for your suggestion. I will share it with our team so they can evaluate its feasibility and consider whether we can include this feature in the next update.
Totally agree with this suggestion, please add it.
When are we going to see an update to see scenes from hue on the x2 this is about one of the only problems I have with the x2 from fully going from the harmony elite full time?
How are you able to get it in as a keyboard? It just pairs as the sofabaton when I try.
Thank you