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Software Update
I am trying to set up my hub for the first time. The firmware update will not begin to load. It is still on 0%,...
PaulK
X Series
1 year ago
385
1
X1 Firmware version for Iphone
What is the latest firmware version? I have the latest version of the IOS which is 3.2.5. I see version 9 on th...
shokat
X Series
1 year ago
545
4
Broken scroll-wheel
I left a 5-star review on Amazon a few weeks ago, but now regret not waiting a while longer as a serious problem has recent...
Uwe15
X Series
1 year ago
1705
2
Clone U1 remote
I have a new U1 that I bought to replace one that I have dropped several times. It still works,but now the case does ...
Jlvowell
U Series
1 year ago
766
1
Option to change order of "Keys favorites"
ATM only option to change the order is to delete and recreate every entry. Please add the possibility to change the order b...
Lanc0r
X Series
1 year ago
1359
12
X1 - LG CX channel up
I can't get channel up to work on the remote with the LG CX. I've tried repairing the button but nothing happens. &nb...
Method007
X Series
1 year ago
533
3
What am I missing here?
I thought that the U1 had the ability to reassign individual keys from one device to another. That is, I could change the "...
Nick49
U Series
1 year ago
544
1
Can’t get Alexa to work with X1
I have set up the Alexa skill and the X1 account using the same account information, the email address is the same. And, I ...
Kardiel
X Series
1 year ago
2851
4
NVidia Shield Pro Remote issue AFTER V11 Hub Update
Hi, Updated to HUB V11. X1 Remote STILL looses connection to the NVidia Shield daily.... Reading the update notes it does n...
Gromet
X Series
1 year ago
1512
11
Multiple U1 remotes
Is it possible to have 3 U1 remotes? I don't see a way in the app to add another remote.
outlawpilot
U Series
1 year ago
513
1
1
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Most Popular Articles
1.
2022.9.9, Major Update of Android APP ,HUB
2.
【Tutorial】 X1 User Guide and FAQ, Continuously Updated...
3.
How to program macros?
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X1 Hub Upgrade Already!
5.
What I learned about the U1 (edited)
6.
Major Advancement: X1 Hub firmware version V15 is here!
Latest Release
1.
Alexa and Sofabaton Skill linked but not working with X2
2.
Directional keys on U3 erratic
3.
No option to hide devices on U3
4.
Firmware of remote
5.
U3 keeps freezing / reboots
6.
Amazon Ember
Latest comments
Please refer to this article: https://www.sofabaton.com/faq/how-to-use-alexa/
Did you add the Shield from our IR library or pair the remote via Bluetooth? Bluetooth is the recommended way.
It would be nice to have this feature on the X2 as well, or some kind of way to separate or group devices or actions. For example, by topic.
Sorry for the inconvenience! U3 does not currently support the function of hiding devices. We have already forwarded your request to our R&D department, and this feature will be added in a future update.
good luck, my old x1s reboots randomly every 2 weeks and good luck trying to catch it on camera, it's completely impossible to film it since it lasts 5 seconds and there is no way to pre-empt it.
Sorry, the video is necessary for a possible replacement process if you have a defect unit.