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  • v10 Firmware broke my X1

    I recently upgraded my X1 to firmware v10. The process went smoothly however all my ir devices will no longer receive a sig...
    • seoushi
    • X1
    • 1 year ago
    • 1161
    • 10
  • Strange response from remote

    Hi, First of all, I have latest versions installed. I simply came back to operate with one device only - LG OLED 2017 - pow...
    • HarryO
    • X1
    • 1 year ago
    • 617
    • 5
  • Sony TV KD-55XH9005 doesn’t work since update

    hello, since the last firmware update, my sony TV (KD-55XH9005) no longer works. Unfortunately, this has never been found i...
    • Micha0174
    • X1
    • 1 year ago
    • 377
    • 1
  • Direct TV and Vizio soundbar help

    I have my Mother's TV and Blu-ray Player set up fine and the Direct TV is working well also but I wondered if there is a wa...
    • BobbyE
    • X1
    • 1 year ago
    • 505
    • 4
  • X1 remote

    Just received my sofabaton X1 today .So far this product is not looking so good in my opinion especially for the price poin...
    • Tom123
    • X1
    • 1 year ago
    • 883
    • 1
  • Unable to repair from database

    I have an LG OLED CX TV. It has one button for ON/OFF on the remote. I know it is possible to asign 2 different signals for...
    • Slawo
    • X1
    • 1 year ago
    • 748
    • 9
  • Directv HR20-54 STB - Navigating through menus

    When navigating through menus, guide or other lists, pressing (short press) X1 remote directional (up/dn/left/right) key, t...
    • 83fxrs
    • X1
    • 1 year ago
    • 1151
    • 13
  • Volume Control Very Slow

    Overall I'm really happy with my remote so far. I just have one issue. When I am trying to change the volume up or down and...
    • RadDad
    • U1
    • 1 year ago
    • 1109
    • 1
  • How can I add a code library to the cloud database?

    I have a device that is missing from the database. Can I give you the codes so you add it to the code library in the cloud?
    • smashal
    • X1
    • 1 year ago
    • 1005
    • 7
  • Sofabaton Technical Support

    I purchased a new Sofabaton U1 three days ago and I can safely say, trying to set-up two devices on this remote is close to...
    • Phoophan
    • U1
    • 1 year ago
    • 2118
    • 5
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Latest comments

  • Dear customer, thank you for your patience .Just confirmed with our techs that your device has been added to our database, please use the information below to add it. Brand:McIntosh Model:MX100
  • Thanks for the reply. Appreciated. Same disappointing result as before. Paired as Bluetooth - Other. The only working buttons are the number, dpad up/down/left/right and volume up/down buttons. left column the button described as in your app right column the button readout with keymapperorg/KeyMapper home - numpad 7 homepage - nothing home 1 - home (not working) ok - nothing select - scancode 1132 back - nothing return - nothing
  • Thank you for contacting us. We suggest you select Other when you add it and then re-pair it. If the home button doesn't work, you can try assigning the homepage button instead, and the ok button can be selected instead of the select button.
  • geht auch nicht
  • Of course give SofabatonHub a static IP via DHCP settings on basis of MAC address.
  • Solution: Allow access from private LAN to SofabatonHub (IPv4) on TCP on any port. AND allow access from SofabatonHub to private LAN TCP ports 8000-8002. Works flawlessly.
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