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Made a request with support about my U1 falling apart
Made a request with support about my U1 falling apart yesterday and have not heard anything yet.
Mitch
U Series
1 year ago
512
1
How to use
I've followed the prompts in the app to add an Apple TV.However, when the activity starts, i.e., TV turns on, ATV turns on,...
gcopter1@gmail.com
U Series
1 year ago
2914
3
Roku Ultra and X1 - requires repeated key presses
This seems to have gotten worse, must repeatedly press a key for the Roku to get it to work. Almost like I am waking ...
cgloewen
X Series
1 year ago
458
1
Wrong Inpu
I just bought my U1 remote yesterday. I have added my television and my cable box. However, they do not work together, as i...
lwiebe
U Series
1 year ago
725
2
How does one change channels on the X1?
How does one change channels on the X1?
Mitch
X Series
1 year ago
3072
6
Changing channels
I do like my X1, however, it seems to lack sommething vital. Is the only way to change channels is to click up or dow...
jerrymichels
X Series
1 year ago
4568
3
Key mapping
How do I figure out what function is mapped to each button on my U1 for a particular device? Most seem obvious (volume, cha...
Walt5
U Series
1 year ago
976
6
X1: New Setup: Configuring Node Association Fail
Hello, I just got this device and am attempting to connect it. On the Provision screen it says Sending Wi-fi crednetials (...
furby076
X Series
1 year ago
948
6
When will Google Voice Assistant be available?
Sn0wman55
X Series
1 year ago
986
3
Button "3" not working acts like "6"
Hi! I received a U1 remote today and after setting some devices (STB, TV, audio amp...) found that button "3" feels weird w...
alfurx
U Series
1 year ago
431
1
1
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Latest comments
Please refer to this article: https://www.sofabaton.com/faq/how-to-use-alexa/
Did you add the Shield from our IR library or pair the remote via Bluetooth? Bluetooth is the recommended way.
It would be nice to have this feature on the X2 as well, or some kind of way to separate or group devices or actions. For example, by topic.
Sorry for the inconvenience! U3 does not currently support the function of hiding devices. We have already forwarded your request to our R&D department, and this feature will be added in a future update.
good luck, my old x1s reboots randomly every 2 weeks and good luck trying to catch it on camera, it's completely impossible to film it since it lasts 5 seconds and there is no way to pre-empt it.
Sorry, the video is necessary for a possible replacement process if you have a defect unit.