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Tags: Hub total 15 .
Cannot use Android app with my X1
When clicking on the X1 Picture in the Android app it's not moving beyond that splash screen. U1 & U2 work, but I canno...
Buckaroo
1 year ago
300
3
Can't Connect X1 Hub
Brand new, out of the box from Amazon. I power everything up, get the flashing blue/purple light, find the hub on my app, s...
brooklynrab
1 year ago
373
1
Workaround for LG Magic Remote
Recently i had problems using LG Magic Remote codes with the X1 remote/hub/app. The arrow keys moved multiple times per key...
jpn621
1 year ago
1152
2
App Cannot Find Hub
Like others, I am unable to connect my X1 remote home to my wifi. Green light. Just stuck on the Searching for X1-Hub via W...
utemorley2012
1 year ago
582
1
Remote losing Hub
I just purchased the X1 last weekend and while setup went well, my remote is losing the hub at least once a day. Powe...
Ledgerat
1 year ago
1341
6
Multiple X1 Hubs and Alexa
With more than one X1 hub/remote the only activities that show up under Alexa scenes are the ones from the first hub. ...
mmlincon
1 year ago
602
3
"Searching for X1-Hub via Wi-Fi" hangs
I just bought the Sofabaton X1. I was able to upgrade the firmware successfully. When I went through the New Hub setup:. I ...
sarge82
1 year ago
518
2
hub on v13 remote on v9
I would like to know if this is normal, if anyone has a higher version number on the remote and if someone from sofabaton c...
floki
1 year ago
797
4
Hub is getting stuck connecting to wifi
Specifically, on the "provision" page. sending wifi credentials--check confirming wifi connection--check configuring n...
Mhf6811
1 year ago
530
2
No hub found
The hub is set up, light is green, but I can't connect to it using the android and ios app!?
floki
1 year ago
493
3
1
2
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Latest comments
Sorry for the inconvenience, please note that your phone should not have VPN turned on. if your router is set up with AP isolation, it is recommended that you turn it off.
The X1 series has a steep learning curve and can be frustrating to start with but if you want to get the most out of what is easily the best universal remote, for the money, you will need something you clearly don't have, patience, so just send it back.
When you say it doesn’t work “consistently” implies to me it works sometimes so is probably due to the IR receiver being in a stupid place on the XG2V2 (as its intended to for RF use). Turn the XG2V2 over and look at the bottom front edge, you should see a tiny plastic rectangle along the curved edge, if the X1S Hub and/or a Blaster does not have a good line of site to it then this will be your problem. If I misunderstood your problem you could try unpairing the original remote this MAY switch it into IR mode so you can teach the X1S.
Thank you for contacting us, the X1S has been updated with a new version, the latest version of the ios app is 3.4.4, and the version of the hub is V3. The new update of the X1S adds the control of RF, and you can add it by selecting RF when you add the device.
Can I support on this somehow to speed up development? Can help test or can supply the key ids from the original remote using a keymapper app on my projector.
I have same issue, Verizon just upgraded my Motorola STB to this Android TV based Fios tv mini model F3544K49203, same issue channel up and down and guide command do not work over Bluetooth Most of the actions do not work with this new STB. I was able to pair it with the remote but key functions do not work.