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Tags: Hub total 15 .
Cannot use Android app with my X1
When clicking on the X1 Picture in the Android app it's not moving beyond that splash screen. U1 & U2 work, but I canno...
Buckaroo
1 year ago
392
3
Can't Connect X1 Hub
Brand new, out of the box from Amazon. I power everything up, get the flashing blue/purple light, find the hub on my app, s...
brooklynrab
1 year ago
519
1
Workaround for LG Magic Remote
Recently i had problems using LG Magic Remote codes with the X1 remote/hub/app. The arrow keys moved multiple times per key...
jpn621
1 year ago
2714
2
App Cannot Find Hub
Like others, I am unable to connect my X1 remote home to my wifi. Green light. Just stuck on the Searching for X1-Hub via W...
utemorley2012
1 year ago
634
1
Remote losing Hub
I just purchased the X1 last weekend and while setup went well, my remote is losing the hub at least once a day. Powe...
Ledgerat
1 year ago
2329
6
Multiple X1 Hubs and Alexa
With more than one X1 hub/remote the only activities that show up under Alexa scenes are the ones from the first hub. ...
mmlincon
1 year ago
717
3
"Searching for X1-Hub via Wi-Fi" hangs
I just bought the Sofabaton X1. I was able to upgrade the firmware successfully. When I went through the New Hub setup:. I ...
sarge82
1 year ago
824
2
hub on v13 remote on v9
I would like to know if this is normal, if anyone has a higher version number on the remote and if someone from sofabaton c...
floki
1 year ago
912
4
Hub is getting stuck connecting to wifi
Specifically, on the "provision" page. sending wifi credentials--check confirming wifi connection--check configuring n...
Mhf6811
1 year ago
635
2
No hub found
The hub is set up, light is green, but I can't connect to it using the android and ios app!?
floki
1 year ago
599
3
1
2
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Latest comments
Dear Customer. Sorry for the inconvenience. For this case. please test these buttons in the APP to see if they work properly. Please go to App--Devices--remote keys--click one button--reassign remote keys--trigger the button. If the same problem happens with the APP buttons. Please let us know the model of your device. We suspect that it is the key abnormality in the code library. We will feedback to our engineers to fix it.
Dear Customer, Thank you for reaching out to us with your inquiry. Since your issue is quite unique, it requires a more personalized approach from our technical experts. To ensure you receive the most accurate solution, we have escalated your case to our specialized technical team. They will be following up with you directly via email shortly.
The solution above if for X1. I had the same problem in my 2 year old U2 and was able to fix it, but the process is slightly different. The case is held together by 7 screws, 5 in the battery compartment and 2 under the rubber foot at the other end. Once those are removed, the two case parts can be separated using a thin plastic wedge to pop it apart at a few snap in spots along the sides. Note that there is a co-ax antenna cable attached to the back and plugged into the circuit board which must be unplugged. Next, there are screws holding the circuit board in place. It is not necessary to disconnect the display. Finally, I sprayed the sensor at the end of the scroll wheel with DeoxIT D-5 which I had on hand. Obviously the sensor is a bad component, hopefully the manufacturer has learned their lesson.
FWIW, I was able to solve this similar to the Node-red solution above, but just using a Home Assistant webhook. http://bbs.sofabaton.com:8091/post/1897
For Home Assistant I added a web hook that takes the incorrectly serialized JSON, deserializes it and forwards it. This is the yaml for the "Then Do" ``` action: remote.send_command target: entity_id: "{{ (trigger.json | from_json).entity_id }}" data: command: "{{ (trigger.json | from_json).command }}" num_repeats: 2 delay_secs: 0 hold_secs: 0 ```
Found a similar post from 9 months ago. Yikes! Doesn't seem like any fix is coming soon, so will try the node-red proxy. Seems like such a simple fix for such a great feature idea. :shrug: http://bbs.sofabaton.com:8091/post/1823