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Tags: Firmware total 12 .
Nwew firmware for the X2 remote
Today the new firmware version 6 has arrived: PLUS: idle mode works with configured landing page for activities ----- brigh...
PRO84
1 month ago
336
3
2 bugs in firmware version 5 of the X2 hub
When an activity starts, then the hub sends the shutdown sequences of all activities.That leads into problems if you switch...
PRO84
1 month ago
443
22
New Hub - X1s
Hello, I just got my product - I can not get comcast to work so I am trying to upgrade the firmware. I follow instructions ...
jaslgv4249
1 year ago
594
1
U2 - Unable to connect to any Bluetooth devices
Following an unsuccessful firmware update to v39, the application remained at 100% for more than 40 minutes. As a result, t...
cruxh
1 year ago
1190
1
Sofabaton respond is dead?
look like all the post with respond are from 2022 or early from user and Remote Owner search for assitance or solution, but...
TheRodriguez
1 year ago
598
2
hub on v13 remote on v9
I would like to know if this is normal, if anyone has a higher version number on the remote and if someone from sofabaton c...
floki
1 year ago
980
4
Can't connect the x1-remote to anything
In the early year my hub and the x1 remote worked for a couple days quite well. Since a firmware-update I'm not able to do ...
mdressler
1 year ago
1167
2
Remote firmaware Update v9
Hello, Ever since remote firmware update v9 came out, it has been stuck in the app to install again and again. No matter wh...
Gabonix
1 year ago
1968
5
V9 Firmware Update available
Good to See that Sofabaton ist working fast to fix the open issues. Can you please also publish a changelog? Thanks!
LordHelmchen
1 year ago
1933
9
Do not update the latest firmware
The latest firmware updates literally broke alot of functions. The previous update is still by far the better firmware/soft...
cohortcw
1 year ago
1419
6
1
2
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Latest comments
Dear Customer, Thank you for your suggestion. I will share it with our team for evaluation and consider implementing this feature in our next update.
Dear Customer, We apologize for any inconvenience caused.Note Xfinity supports both IR+RF control at the same time and its IR receiving range is very limited, if you are unable to learn from its original remote by IR---U or X or RF mode--X1S and the root cause is not from our side (Xfinity has a very small IR receiver, just to the right of the status light.) For X remote, please go to our app- select this device-click three dots on the bottom right corner --press these virtual keys one by one to identify which one the right key is. And another solution FYI: in our app--devices page--select Xfinity--Edit--Add/repair commands and select the related button--repair and do the first two Items on the next page. If fails, kindly let us know the exact model of Xfinity and best to take a photo of its nameplate for our reference.Lastly---- There is one more solution FYI: in our app---Devices page--Add--Infrared--Learn from the original IR remote--Set Top Box--Only a power key--on the next page named" learning", please press and hold the button you want to learn on the remote of Xfinity and donot let it go and click "To learn" for Power button etc in our app--and then do the rest and after the learning is successful, let go of this button on the original remote finally. The tricky thing is---you might have to press and hold the button you want to learn on the original remote first and then click the corresponding "To learn" in our app second and perform an IR learning eventually.If you'd like to return it, could you please provide your order number? Thank you.
Thanks Dave480, seems to work. Although it‘s not the way it was designed (e.g. you should never press the „real“ Off button when using this „feature“) and I had to rewrite some of my Home Assistant automations. But thank you anyway!
Dear Customer, our technical team has fixed this code. You may try deleting the device and adding it again. Brand: AT&T Model: IPH8110 If that doesn't work, you can also try this code: Brand: AT&T Model: IPH8010
I know this is an older post, but I found a setting in the SofaBaton app that corrected the issue for me. Edit the device - i.e,. the TV or Projector - and then enter the Idle Behavior setting. Change to 'Stay On When Switching Activities' and you will likely not experience issues when switching between activities. I changed this setting on a few other devices for preference reasons, but the key for this issue was modifying the Idle Behavior setting. HTH!
Same issue here, not happy at all